Financial Services Coordinator

CommQuest Services Inc; Canton (OH); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Generous time off including Mental Ill

10 paid holidays annually

Retirement plan with company match

Medical, Dental, and Vision plans

CEU/Licensure reimbursement

Job summary

CommQuest Services Inc. seeks a full-time Financial Services Coordinator in Downtown Canton, OH to oversee enrollment, financial transactions, and client financial services in the Compliance Department.

The role involves handling client payments, maintaining records, processing insurance information, and ensuring adherence to financial procedures. It also serves as the liaison between Intake Staff and the Finance team, supporting sustainable service delivery.

Qualifications

• High School Diploma or GED required. An Associate's degree in Business, Finance, or a related field is preferred.
• Minimum of 2–3 years of experience in financial services, billing, or a related area. Experience with electronic health record systems and behavioral health services is preferred.

Responsibilities

• Resolve discrepancies related to billing and coordination with billing agency.
• Serve as contact between administrative staff and the finance department to address financial concerns and answer financial questions.
• Maintain current contracts and prepare and distribute invoices in accordance with the billing requirements of each contract or grant.
• Work closely with finance and administrative staff to ensure seamless client service including assistance with enrollments, payment plans, financial paperwork.

Skills

Financial services knowledge

Billing

Customer service

Education

High School Diploma or GED

Associate's degree (preferred)

Tools

Billing software

Job description

Financial Services Coordinator

Real-world impact. Life-changing outcomes.

CommQuest seeks a full-time Financial Services Coordinator to work in our Compliance Department located in Downtown Canton, OH. This position is responsible for managing and overseeing all enrollment, financial transactions and services within the agency related to financial client services. This includes handling client payments, maintaining financial records, processing insurance information, and ensuring compliance with financial procedures. This position will work as a contact between Intake Staff and the Finance team. With sustainability as a core value of the agency, the Finance Services Coordinator plays a vital part in supporting the organization's business sustainability.

In this role, you will:

• Share CommQuest's mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services – from basic needs to employment assistance.

What you gain:

• Relationships within the organization and in the mental health community
• Visibility into how our community supports those in need
• Opportunities to share your expertise
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• Resolve discrepancies related to billing and coordination with billing agency
• Serve as contact between administrative staff and the finance department to address financial concerns and answer financial questions.
• Maintain current contracts and prepare and distribute invoices in accordance with the billing requirements of each individual contract or grant.
  Work closely with finance and administrative staff to ensure seamless client service including assistance with and training on enrollments, payment plans, financial paperwork.
• Other duties as assigned

Schedule:

The work schedule is Dayshift, Monday - Friday, ability to select schedule between 6:00 AM - 8:00 PM (some flex), 2-day hybrid available after successful completion of 90-days and/or business needs.

Minimum Qualifications:

• High School Diploma or GED required. An Associate's degree in Business, Finance, or a related field is preferred.
• Minimum of 2-3 years of experience in financial services, billing, or a related area. Experience with electronic
  health record systems and behavioral health services is preferred

Full-Time Benefits:

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursement and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.