Health Information Specialist

CommQuest Services, Inc.; Canton (OH); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Retirement plan with company match

CEU/Licensure reimbursement

Job summary

CommQuest Services seeks a full-time Health Information Specialist in Downtown Canton, OH to maintain accurate electronic and paper client records within the Health Information Department.

You will file scanned documents into electronic health records, assist audits, and support confidential, trauma-informed care in a community-focused nonprofit. The role offers a Monday–Friday dayshift with hybrid work after 90 days, plus retirement plan matching and CEU/licensure reimbursement.

Qualifications

• High School Diploma or GED required.
• 1 year experience in medical records or related field preferred.
• Experience in healthcare, behavioral health, or social services setting preferred.
• 10 paid holidays annually.
• Retirement plan with company match.
• CEU/Licensure reimbursement and more!

Responsibilities

• File scanned documents accurately into electronic health records (EHR).
• Assist with closing, archiving, and shredding client records in compliance with agency procedures.
• Route and respond to information requests appropriately and securely.
• Assist in preparation and review of records for audits, file reviews, and site surveys.
• Support a trauma-informed care environment through collaboration and professionalism.
• Other duties as assigned

Skills

Medical records

EHR experience

Education

High School Diploma or GED

Job description

Real-world impact. Life-changing outcomes.

CommQuest seeks a full-time Health Information Specialist to work at our Health Information Department located in Downtown Canton, OH. The Health Information Specialist plays a vital role in supporting the operations of the Health Information Department by ensuring accurate and timely maintenance of both electronic and paper client records. This position exists to uphold confidentiality standards, assist in documentation quality control, and facilitate record accessibility for audits, staff, and regulatory compliance. Its primary purpose is to maintain the integrity and efficiency of medical recordkeeping processes within the organization.

In this role, you will:

• Share CommQuest's mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.

What you gain:

• Relationships within the organization and in the mental health community
• Visibility into how our community supports those in need
• Opportunities to share your expertise
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• File scanned documents accurately into electronic health records (EHR).
• Assist with closing, archiving, and shredding client records in compliance with agency procedures.
• Route and respond to information requests appropriately and securely.
• Assist in preparation and review of records for audits, file reviews, and site surveys.
• Support a trauma-informed care environment through collaboration and professionalism.
• Other duties as assigned

Schedule:

The work schedule is Dayshift, Monday - Friday, 8:00 AM - 5:00 PM (some flex), hybrid available after successful completion of 90-days.

Minimum Qualifications:

• High School Diploma or GED. Minimum of one-year experience in medical records or related field preferred.
• Experience in a healthcare, behavioral health, or social services setting preferred.
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursement and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.