Health Information Specialist

CommQuest Services Inc; Canton (OH); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Mental Health days

10 paid holidays annually

Retirement plan with company match

Medical, Dental, and Vision plans

CEU/Licensure reimbursement

Job summary

CommQuest Services in Downtown Canton, OH seeks a full-time Health Information Specialist to maintain electronic health records, ensure confidentiality, and support audits and regulatory compliance. The role emphasizes accurate documentation and efficient records management to uphold high-quality care.

The position offers a hybrid work option after a 90-day probation, with a focus on teamwork and trauma-informed care in a community mental health setting.

Qualifications

• High School Diploma or GED required; healthcare experience preferred.

Responsibilities

• File scanned documents accurately into electronic health records (EHR).
• Assist with closing, archiving, and shredding client records in compliance with agency procedures.
• Route and respond to information requests appropriately and securely.
• Assist in preparation and review of records for audits, file reviews, and site surveys.
• Support a trauma-informed care environment through collaboration and professionalism.
• Other duties as assigned

Skills

Medical records

Education

High School Diploma or GED

Tools

EHR systems

Job description

Health Information Specialist

Real-world impact. Life-changing outcomes.

CommQuest seeks a full-time Health Information Specialist to work at our Health Information Department located in Downtown Canton, OH. The Health Information Specialist plays a vital role in supporting the operations of the Health Information Department by ensuring accurate and timely maintenance of both electronic and paper client records. This position exists to uphold confidentiality standards, assist in documentation quality control, and facilitate record accessibility for audits, staff, and regulatory compliance. Its primary purpose is to maintain the integrity and efficiency of medical recordkeeping processes within the organization.

In this role, you will:

• Share CommQuest's mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services – from basic needs to employment assistance.

What you gain:

• Relationships within the organization and in the mental health community
• Visibility into how our community supports those in need
• Opportunities to share your expertise
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• File scanned documents accurately into electronic health records (EHR).
• Assist with closing, archiving, and shredding client records in compliance with agency procedures.
• Route and respond to information requests appropriately and securely.
• Assist in preparation and review of records for audits, file reviews, and site surveys.
• Support a trauma-informed care environment through collaboration and professionalism.
• Other duties as assigned

Schedule:

The work schedule is Dayshift, Monday - Friday, 8:00 AM - 5:00 PM (some flex), hybrid available after successful completion of 90-days.

Minimum Qualifications:

• High School Diploma or GED. Minimum of one-year experience in medical records or related field preferred.
• Experience in a healthcare, behavioral health, or social services setting preferred.

Full-Time Benefits:

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursement and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.