Financial Services Client Support Specialist

lplfinancial; United States; On-site; USD 74,390,000 - 123,984,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial seeks a Registered Client Service Associate to provide essential administrative support to an advisory team in an on-site role in South Lockport, New York. You will handle client communications, scheduling, and documentation to help advisors deliver exceptional service.

The ideal candidate has 2+ years in financial services, strong attention to detail, and solid communication skills. Series licenses or ability to obtain within 120 days will be required, with opportunities to grow

Qualifications

• Bachelor's degree in Business, Accounting, or Finance.
• Series 66/63/65 and Series 7 or ability to obtain within 120 days.
• 2+ years of experience with Financial Advisors and support teams.
• 2+ years brokerage/financial services knowledge.

Responsibilities

• Inbound client calls, schedule appointments, and prepare materials for client meetings
• Keep client management systems up to date with client information
• Assist with various documentation requirements for new business
• Manage account activities that are operational in nature - new accounts, cash management, transfers, and account maintenance
• Conduct proactive outreach to clients and advisors on time sensitive activities (e.g., RMDs)
• Assume ownership of inquiries and requests; communicate with internal departments to ensure clients' expectations for timely service delivery are met
• Educate clients on account services, capabilities, and new technology - eSignature, paperless statements, Account View (client portal)
• Partners with Financial Advisor to strategize on opportunities to meet the needs of clients
• May assist in executing trades for clients as needed to support the Financial Advisor

Skills

Client service

Attention to detail

Communication

Team collaboration

Adaptability

Education

Bachelor's degree in Business/Accounting/Finance

Tools

MS Word

Excel

PowerPoint

CRM

Job description

LPL Financial seeks a Registered Client Service Associate to provide essential administrative support to an advisory team in an on-site role in South Lockport, New York. You will handle client communications, scheduling, and documentation to help advisors deliver exceptional service.

The ideal candidate has 2+ years in financial services, strong attention to detail, and solid communication skills. Series licenses or ability to obtain within 120 days will be required, with opportunities to grow