Client Service Specialist - Wealth Management Support

LPL Financial LLC; Pittsfield (MA); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial Holdings Inc. is seeking a Client Service Associate to support financial advisors and deliver an exceptional client experience. The role focuses on administrative tasks, client relationship management, and branch operations.

You will handle client inquiries, schedule meetings, prepare documents, process account maintenance, maintain records, ensure compliance with FINRA/SEC, and assist with communications, events, and marketing initiatives.

Qualifications

• 2+ years in financial services, client service, or admin support with strong organizational skills.
• 2+ years of verbal and written communication experience, professionalism, discretion, and relationship-building.
• Proficient in Microsoft Office and CRM systems; able to work independently and in a team.

Responsibilities

• Primary point of contact for clients via phone, email, and in person.
• Schedule client meetings, prepare documentation, process account maintenance, and complete new account paperwork.
• Maintain accurate client records, support compliance with FINRA/SEC and firm policies, and coordinate with custodians.
• Assist with advisor calendars, reports, correspondence, general office administration, client events, newsletters, and marketing initiatives.

Skills

Client service

Communication

Organizational skills

Attention to detail

Teamwork

Problem solving

Education

Associate or bachelor's degree in Business/Finance/related field

Tools

Microsoft Office Suite

CRM systems

Job description

LPL Financial Holdings Inc. is seeking a Client Service Associate to support financial advisors and deliver an exceptional client experience. The role focuses on administrative tasks, client relationship management, and branch operations.

You will handle client inquiries, schedule meetings, prepare documents, process account maintenance, maintain records, ensure compliance with FINRA/SEC, and assist with communications, events, and marketing initiatives.