Growth-Focused Financial Service Rep | Training & Benefits

Heights Finance Corporation; Houma (LA); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Heights Finance Corporation in Houma, LA is hiring a Financial Service Representative. You will deliver exceptional customer service, educate customers on loan products, handle inbound calls, and proactively reach out to grow our loan portfolio.

The role emphasizes a customer-first mindset, strong communication, and compliance with regulatory guidelines while offering growth opportunities within a supportive team.

Qualifications

• Customer-focused service mindset in every interaction.
• Ability to promote financial products confidently.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver exceptional service to new and existing customers during loan processes.
• Drive sales growth through consultative guidance on financial products.
• Engage inbound calls and make proactive outbound calls for new business.
• Support delinquency management and resolve past-due accounts.
• Participate in hands-on training and mentoring to build skills.
• Ensure compliance with regulatory guidelines and company policies.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education background

Industry experience

Education

High School diploma or equivalent

Job description

Heights Finance Corporation in Houma, LA is hiring a Financial Service Representative. You will deliver exceptional customer service, educate customers on loan products, handle inbound calls, and proactively reach out to grow our loan portfolio.

The role emphasizes a customer-first mindset, strong communication, and compliance with regulatory guidelines while offering growth opportunities within a supportive team.