Schedgistrar - Central Scheduling

Montefiore Nyack; New City (NY); On-site; USD 30,000 - 32,000; Full time

Job summary

Montefiore Nyack Hospital in New City, NY is seeking a Schedgistrar for the Central Scheduling department. You will schedule procedures, pre-register patients, verify coverage, collect deposits and co-pays, and communicate with various departments to ensure accurate records and timely authorizations.

Qualifications include an Associate degree or equivalent, hospital/clinic experience, and proficiency with EMR Scheduling and Microsoft Office. Spanish language skills are a plus.

Qualifications

• Associate degree or equivalent required; bachelor’s degree preferred.
• One year hospital/medical office experience preferred.
• Experience with EMR Scheduling and Registration.
• Bilingual in Spanish preferred.
• Excellent verbal and written communication.

Responsibilities

• Fields incoming scheduling calls and maintains appointment records.
• Interviews and pre-registers patients in a prompt, professional manner.
• Verifies data on registrations for accuracy.
• Collects insurance information to assure payment guarantees.
• Contacts third-party payers to secure benefits and authorizations.
• Collects co-pays and deposits by telephone as needed.
• Learns and uses multiple software/hardware products daily.
• Maintains confidentiality and handles sensitive data professionally.

Skills

Customer service

Clerical procedures

Data entry

Multi-tasking

Verbal communication

Written communication

Bilingual Spanish

Education

Associate degree

Bachelor's degree preferred

Tools

EMR Scheduling

Microsoft Office

Registration systems

Job description

## Schedgistrar - Central SchedulingApply: 17 Squadron Boulevard, 3rd Floor: Full time: Posted Today: JR234257**City/State:**New City, New York**Department:**Central Scheduling**Bargaining Unit:**NH- SEIU-1199**Work Shift:**Day**Work Days:**MON-FRI, OCCASIONAL WEEKENDS**Scheduled Hours:**8:30 AM-5 PM**Scheduled Daily Hours:**8 HOURS**Hours Per Pay Period:**40**Hourly Rate/Range:**$22.37 / 23.07For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.Job Summary: Under general supervision and in accordance with established policy and procedure, is responsible for scheduling procedures/visits for Montefiore Nyack Hospital departments, and accurately obtaining required information for hospital records, governmental requirements, billing, and third-party payer needs. Additionally, staff will ensure that patients have all necessary information regarding their coverage and benefits related to their visit and inform patients of their financial obligations so that they arrive prepared. The schedgistrar duties also include generating weekly status reports, communications with multiple departments, collection of deposits and co-pays, and notifying financial counselors of any self-pay or uninsured patients. B. Essential Job Qualifications1. Education: Associate’s degree or equivalent experience required. Bachelor’s degree preferred.2. Experience: Previous work experience in customer service and general clerical/office procedures,required; Experience with EMR Scheduling and Registration; Minimum one yearexperience in a hospital, medical office/clinic, or insurance company, preferred. Bilingual inSpanish preferred3. Training/Certification: Medical Terminology certification preferred4. Licensure: N/A5. Other: Excellent verbal and written communication skills; Proficient with Microsoft; EMRScheduling and Registration programs; Demonstrated problem-solving and inductivereasoning skillsC.Job Specific Contacts1.General Contacts: Patients, family members, insurance carriers, physicians, physician’s office staff, hospital personnel, Third Party vendor representatives.2.Job Provides Direction to: N/A JOB SPECIFIC COMPETENCIES:Demonstrates the required job specific technical/professional knowledge, skills and abilities. \\*1Fields incoming scheduling calls, keeping an accurate record of appointments scheduled, changed, or cancelled to avoid over- or under-booking2.Interviews and pre-registers patients in a prompt, professional, courteous, and confidential manner3.Verifies that all data on registrations are complete and accurate4.Collects all proper insurance information using various computer software programs to assure guarantee of payment5.Contacts third-party payers in order to secure benefits and coverage information, and ensures applicable insurance authorizations are obtained within specified timelines6.Makes arrangements for payment or collects co-payments and deposits over the telephone.7.Provides patients with information regarding hospital policy and procedures, and directs patients to appropriate nursing or ancillary units8.Must be familiar with medical terminology9.Ability to perform a variety of tasks, often changing assignments on short notice10.Must be adept at multi-tasking11.Will be required to learn and work with multiple software/hardware products during the course of an average workday12.Excellent written, verbal, and listening communication skills13.Demonstrated ability to handle confidential data and respond to concerns and comments in a professional manner14.Knowledge of state and federal billing rules and regulations15.Performs special projects and other duties as assigned.Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.