Financial Practice Client Services Specialist

Cetera Financial Group; Woburn (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Cetera Financial Group in Woburn, MA is seeking a Sales Assistant to support Financial Professionals by preparing client paperwork, processing transactions, and maintaining strong client relationships.

The role involves coordinating meetings, illustrations, and follow-up tasks while adhering to compliance guidelines and industry standards. Prior licensing in life/health or FINRA series is preferred, with room for growth toward full licensing.

Qualifications

• Requires High School Diploma or GED.
• Licensing may include Life/Health Insurance and FINRA Series 6/7/66 or 63/65 combo.

Responsibilities

• Act as a liaison between the registered representatives and clients while following FINRA guidelines.
• Answer phones, schedule appointments, and prepare materials for client meetings.
• Assist registered representatives in preparing client illustrations, graphs, charts, reports for presentations and meetings.
• Prepare and complete client paperwork and follow-up tasks to support registered representatives.
• Assist in entering trades as directed by a client or a registered representative, without providing sales strategies or advice.
• Spend time with clients by phone, virtual visits, and in person to ensure service levels.
• Schedule client reviews and prepare follow-up meetings based on needs.
• Organize client events and maintain compliance filing systems.
• Proactively reach out to clients and representatives for time-sensitive activities.
• Educate clients on account services, capabilities, and new technology.
• Complete required corporate training on new technologies.

Skills

Time management

Communication

Customer service

Attention to detail

Team collaboration

Education

High School Diploma or GED

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Cetera Financial Group in Woburn, MA is seeking a Sales Assistant to support Financial Professionals by preparing client paperwork, processing transactions, and maintaining strong client relationships.

The role involves coordinating meetings, illustrations, and follow-up tasks while adhering to compliance guidelines and industry standards. Prior licensing in life/health or FINRA series is preferred, with room for growth toward full licensing.