Financial Operations Coordinator URGENT! EXCELLENT BENEFITS!

Vaco; Creve Coeur (MO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

100% employer-paid medical/dental/life

Employer-funded retirement with 401(k)

Generous PTO & holidays

Dependent coverage options

Job summary

Vaco is seeking a Financial Operations Coordinator for a 100% onsite role in St. Louis. The position focuses on account administration, payment processing, reconciliation, and maintaining accurate financial records in a fast-paced environment.

The ideal candidate will combine customer service strengths with meticulous attention to detail, managing multiple priorities with professionalism and urgency.

Qualifications

• Associate degree or equivalent professional experience.
• Experience in customer service and financial operations.
• Experience in higher education or student accounts preferred.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office and business software systems.

Responsibilities

• Process account adjustments, refunds, credits and related financial transactions.
• Respond to billing, payments and account inquiries across channels.
• Coordinate invoicing and payments involving external funding sources.
• Reconcile account information and resolve discrepancies.
• Maintain documentation and audit support files.
• Monitor compliance and implement policy updates.
• Partner with internal teams to ensure accuracy and customer experience.
• Assist with special projects as assigned.

Skills

Customer service

Attention to detail

Time management

Communication skills

Multitasking

Education

Associate degree

Bachelor's degree preferred

Tools

MS Office

Job description

Financial Operations Coordinator URGENT! EXCELLENT BENEFITS!

100% onsite, St. Louis

Compensation & Benefits

• 40-48K base salary (Please note: final salary will depend on relevant experience, unable to exceed the listed range)
• OUTSTANDING BENEFITS!
• 100% employer-paid medical, dental, life, and disability coverage for employees
• Employer-funded retirement program with immediate vesting and company match eligibility
• Generous PTO package including vacation, sick time, paid holidays, parental leave, and volunteer service days
• Additional coverage options available for dependents and supplemental insurance needs
• Supportive, mission-driven culture with strong work-life balance and long-term career growth opportunities

Overview

A growing organization is seeking a Financial Operations Coordinator to support account administration, payment processing, reconciliation activities, and customer account maintenance. This position serves as a key resource for resolving account-related inquiries, ensuring accurate financial records, and supporting compliance with internal policies and external requirements.

The ideal candidate combines strong customer service skills with attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Process account adjustments, refunds, credits, and related financial transactions in accordance with established procedures.
• Respond to customer inquiries regarding billing, payments, account balances, and account activity through various communication channels.
• Coordinate invoicing and payment activities involving external funding sources, contracted payers, or third-party organizations.
• Reconcile account information and assist in resolving discrepancies to maintain accurate financial records.
• Maintain documentation, audit support files, and operational procedures related to account administration.
• Monitor compliance requirements and implement process updates as regulations or organizational policies evolve.
• Partner with internal teams to support account accuracy, issue resolution, and a positive customer experience.
• Assist with special projects and additional responsibilities as assigned.

Qualifications Required

• Associate degree in Accounting, Business Administration, Finance, or a related field, or equivalent professional experience.
• Experience in customer service, financial operations, billing, accounting, or administrative support.
• Experience in higher education, financial aid, student accounts, or other customer-focused financial operations environments is highly preferred.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office applications and business software systems.

Preferred

• Bachelor's degree in Accounting, Finance, Business Administration, or related discipline.
• Experience working with customer accounts, billing operations, financial transactions, or payment processing.
• Experience in a highly regulated environment.

Skills & Competencies

• Financial recordkeeping and reconciliation
• Billing and payment administration
• Problem-solving and analytical thinking
• Customer-focused communication
• Ability to manage multiple deadlines
• Process improvement mindset
• Accuracy and attention to detail
• Work Environment
• Professional office environment.
• Extended hours may occasionally be required during peak operational periods.
• Regular use of standard office technology and computer systems.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.