Financial Operations Coordinator

CBRE; Memphis (TN); On-site; USD 24,000 - 34,000; Full time

Job summary

CBRE, Inc. in Memphis, TN is seeking an entry-level Finance Coordinator to support AP processes and process improvements. The role is 100% on-site at our Memphis location and involves daily invoice processing, vendor management, reconciliations, and payment execution.

You will work with cross-functional teams to ensure accuracy and timeliness, while maintaining SOPs and reporting. The position starts at $21.00 per hour.

Qualifications

• Entry level position in office
• Follows standard procedures and internal controls
• Collaborates with cross-functional teams to support AP processes

Responsibilities

• Perform daily Accounts Payable activities, including invoice processing and payment processing.
• Manage vendor information and conduct supplier inquiries with attention to accuracy.
• Complete reconciliations on a daily, weekly, and monthly cadence.
• Own end-to-end payment processing, identify issues, and coordinate with stakeholders.
• Collaborate with P2P, OTC, and R2R teams to ensure smooth processes.
• Maintain SOPs and process documentation for current guidance.
• Prepare trackers, logs, and reports within deadlines.
• Respond to inquiries from internal stakeholders, clients, and vendors regarding AP activities.
• Investigate and resolve accounting issues, identify risks, and propose corrective actions.
• Escalate issues per escalation protocols and contact matrix guidelines.

Skills

Accounts Payable

Invoice Processing

Vendor Management

Account Reconciliations

Payment Processing

Process Improvement

Job description

About the Role:

As a CBRE Finance Coordinator, you will assist with projects, implementations, and training sessions related to process improvements.

This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.

Please Note:

This is an entry level position and is 100% in office at our Memphis TN location.

The compensation for this position starts at $21.00 per hour.

What You’ll Do:

• Perform daily Accounts Payable activities, including invoice processing, payment processing, vendor management, treasury support, pay cycle execution, and monthly and annual reporting.
• Complete daily, weekly, and monthly account reconciliations accurately while meeting established deadlines and service level expectations.
• Own end-to-end payment processing activities, including operational execution, issue identification, root cause analysis, troubleshooting, process enhancements, and stakeholder coordination.
• Collaborate closely with Procure-to-Pay (P2P) teams, including Invoice Processing, Payments, Banking, and Reporting, as well as Order-to-Cash (OTC) and Record-to-Report (R2R) teams.
• Partner with Digital & Technology (D&T) teams to investigate system issues, implement solutions, and support continuous process improvement initiatives.
• Maintain and update standard operating procedures (SOPs) and process documentation to ensure accurate and current operational guidance.
• Complete required trackers, logs, and reporting activities accurately and within established timelines.
• Respond to and resolve inquiries from internal stakeholders, clients, vendors, and third-party service providers regarding accounts payable activities and related issues.
• Research and resolve open accounting issues, identify potential risks or process gaps, and recommend corrective actions to minimize operational impacts.
• Identify, investigate, and resolve day-to-day and moderately complex operational and accounting issues using established procedures and sound judgment.
• Escalate issues appropriately and in a timely manner in accordance with established escalation protocols and contact matrix guidelines.
• Follow documented processes and procedures to deliver accurate work while meeting quality, compliance, and productivity standards.
• Apply knowledge of Accounts Payable processes and cross-functional dependencies to support departmental objectives and operational excellence.
• Support and implement process improvement initiatives to increase efficiency, effectiveness, and service delivery performance.
• Lead by example and demonstrate behaviors aligned with CBRE's RISE values while building strong working relationships and influencing stakeholders to achieve shared business objectives.