Financial Intake/Office Assistant

Riverwoodcenter; Benton Harbor (MI); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Fourteen Holidays

Twenty PTO Days

Defined Benefit Pension

Health, Vision & Dental Insurance

Life Insurance

Disability (short & long-term)

Flexible Spending

Work/Life Balance

Employee Assistance Program

Continuing Education

YMCA 360

Flexible work schedules

Full administrative support

Job summary

Riverwood Center in Michigan is seeking a detail‑oriented Billing/Intake Clerk to manage consumer financial intake and determine Ability to Pay. You will update demographic and QI data, verify insurance coverage, and support front desk tasks in a multi-site behavioral health setting.

The role requires strong communication, PC skills, and experience in medical billing; punctuality and the ability to multi-task are essential for success in this position.

Qualifications

• High School Diploma or equivalent.
• Knowledge of online systems and PCs, typing speed of at least 35 words per minute.
• Prefer at least one year of experience in a medical insurance billing office.
• Excellent communication, interpersonal and customer service skills required.
• Punctual, organized, able to multi-task and work independently.

Responsibilities

• Responsible for consumer financial intake process and determination of Ability to Pay.
• Updates financial, demographic and QI information.
• Verifies insurance coverage and eligibility.
• Completes support staff and reception duties.

Skills

Communication skills

Customer service

Typing 35 wpm

Multitasking

Punctual & organized

Verbal & interpersonal

Education

High School Diploma

Tools

Microsoft Office

Billing software

Job description

At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities and substance use disorders.

Riverwood Center is located in beautiful Southwest Michigan with staff at seven sites across Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.

Benefits:

• Fourteen (14) Holidays
• Twenty (20) PTO Days
• Defined Benefit Pension
• Outstanding Health, Vision & Dental Insurance
• Life Insurance
• Short- and Long-Term Disability
• Flexible Spending
• Strong Work/Life Balance
• Employee Assistance Program
• Generous Continuing Education
• YMCA 360
• Flexible work schedules
• Full administrative support

Responsibilities:

• Responsible for consumer financial intake process and determination of Ability to Pay
• Updates financial, demographic and QI information
• Verifies insurance coverage and eligibility
• Completes support staff and reception duties

Qualifications:

• High School Diploma or equivalent.
• Knowledge of on-line systems and personal computers with a typing speed of at least 35 words per minute
• Prefer as least one-year experience working in a medical insurance billing office
• Requires excellent communication, interpersonal and customer service skills
• Must be punctual, organized, have the ability to multi-task, and work independently