Financial Intake/Office Assistant

Riverwood Center; Benton Harbor (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holidays (14)

PTO (20 days)

Pension

Health, Vision & Dental Insurance

Life Insurance

Disability insurance

Flexible Spending

Work/Life Balance

Employee Assistance Program

Continuing Education

YMCA 360

Flexible work schedules

Full administrative support

Job summary

Riverwood Center in Benton Harbor, MI is seeking a billing-focused team member to support consumer financial intake and insurance eligibility for behavioral health services.

The role requires accurate data entry, strong communication and customer service, and the ability to multi-task in a fast-paced medical billing environment. Great benefits and on-site work in Southwest Michigan are provided.

Qualifications

• Excellent communication, interpersonal and customer service skills.
• Typing speed 35 words per minute (WPM) or higher.
• Knowledge of online systems and personal computers.

Responsibilities

• Responsible for consumer financial intake process and determination of Ability to Pay
• Updates financial, demographic and QI information
• Verifies insurance coverage and eligibility
• Completes support staff and reception duties

Skills

Communication

Customer service

Typing speed

Education

High School Diploma

Job description

At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities and substance use disorders. Riverwood Center is located in beautiful Southwest Michigan with staff at seven sites across Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.

Benefits:

• Fourteen (14) Holidays
• Twenty (20) PTO Days
• Defined Benefit Pension
• Outstanding Health, Vision & Dental Insurance
• Life Insurance
• Short- and Long-Term Disability
• Flexible Spending
• Strong Work/Life Balance
• Employee Assistance Program
• Generous Continuing Education
• YMCA 360
• Flexible work schedules
• Full administrative support

Responsibilities:

• Responsible for consumer financial intake process and determination of Ability to Pay
• Updates financial, demographic and QI information
• Verifies insurance coverage and eligibility
• Completes support staff and reception duties

Qualifications:

• High School Diploma or equivalent.
• Knowledge of on-line systems and personal computers with a typing speed of at least 35 words per minute
• Prefer as least one-year experience working in a medical insurance billing office
• Requires excellent communication, interpersonal and customer service skills
• Must be punctual, organized, have the ability to multi-task, and work independently