Financial Counselor - Part Time

Harboroaks; Nashville (TN); On-site; USD 25,000 - 36,000; Part time

Job summary

Ascension St Thomas is seeking a part-time Financial Counselor to support patients with insurance verification, billing and collections. The role requires meticulous documentation and clear communication with patients and guarantors.

You will audit admission packets, verify benefits, advise on financial obligations, complete charity paperwork, and help arrange payment plans. This position requires a high school diploma and several years of related experience.

Qualifications

• High school diploma or equivalent is required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit admission packets and verify benefits and patient demographics in the patient accounting system.
• Provide financial counseling to patients and guarantors and collect out-of-pocket costs (deductibles, copays, etc.).
• Complete financial disclosure paperwork for patients requesting assistance, including verifying income/expenses.
• Complete adjustment forms for charity or administrative adjustments for approval.
• Complete promissory notes for payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log; review weekly with leadership.
• Gather and interpret data and take timely, strategic actions to support collections.

Skills

Insurance knowledge

Billing experience

Communication skills

Commercial Insurance knowledge

Medicare/Medicaid knowledge

Education

High school diploma or equivalent

Three+ years of related experience

Job description

Overview

Ascension St Thomas is seeking a Part Time Financial Counselor!

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.


• Three or more years' experience in related field required.


• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.


• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.


• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.


• Complete adjustment forms for any charity or administrative adjustments for approval.


• Complete promissory notes for patients that request payment arrangements.


• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.


• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.


• Three or more years' experience in related field required.


• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equalemployment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

ASCST

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