Financial Counselor II

Aspen Grove Hospital; Orem, Northern (UT, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO & Extended Leave

20+ benefits offerings

401(k) company matched

Free meals

Free parking

Career development opportunities

Job summary

Aspen Grove Behavioral Hospital is seeking a dedicated Financial Counselor II to support patient accounting, billing, and collections. You will verify insurance, explain benefits, and meet patients to review financial responsibilities in a busy behavioral health setting.

Join a team committed to compassionate care, competitive benefits, and professional development. This on-site role offers regular hours, PTO/ELB, and opportunities across UHS locations.

Qualifications

• 3–5 years of experience in a financial counseling or finance role.
• High school diploma or GED required; BS Accounting preferred.
• Proficient in Microsoft Office, Google Suite, and insurance verification websites.

Responsibilities

• Assist the Director of Business Office Services in ensuring efficient operations.
• Process patient accounting tasks including maintenance, billing, and collections.
• Verify primary and secondary insurance coverage and explain benefits.
• Meet patients to review insurance and patient responsibility.
• Manage patient accounts until fully paid.

Skills

Financial counseling

Accounts receivable

Billing

Insurance verification

Microsoft Office

Education

BS Accounting

High school diploma or GED

Tools

Excel

Google Suite

Adobe Creative Suite

HCS

Tiger Connect

SharePoint

BlueStep

MS400

Midas

Prism

UHIN

Insurance websites

Job description

Responsibilities

Join us in helping others rediscover their “hope.” Since our establishment in 2011, we have been dedicated to providing exceptional and specialized mental health and addiction treatment in a nurturing and supportive environment. Together, we will work toward a future where mental health is prioritized, stigma is diminished and individuals can live their lives to the fullest potential. If you’re looking for an opportunity to build the career of your dreams as a FINANCIAL COUNSELOR II and join a team of professionals passionate about helping others, Aspen Grove Behavioral Hospital may be the place for you!

Your position details include:

• Full-Time - Monday-Friday 9:00 AM to 5:00 PM, with some weekends as needed.
• Paid Time Off (PTO) & Extended Leave (ELB) - earn time off from your first day
• Excellent and affordable benefits package with 20+ benefit offerings
• 401(k) company matched retirement plan + discounted stock purchase plan
• FREE meals and free parking
• Career development opportunities across UHS and its 300+ locations!

Your goals and objectives include:

• Assist the Director of Business Office Services in ensuring the efficient operations of the Business Office
• Accurate, timely, and consistent performance of all functions pertaining to patient accounting (including patient account maintenance, billing, and collection management), admissions processing, and accounts receivable.
• Responsible for verifying primary and secondary insurance coverage.
• Notifies all relevant parties and explains insurance benefits.
• Meets patients to review insurance and patient responsibility.
• Manages patient accounts until fully paid.

Qualifications

Your Qualifications and Requirements will include:

• Experience working as a Financial Counselor or in finance for 3-5 required, 5-8 years preferred.
• High school diploma or GED required, BS Accounting preferred; equivalent professional experience may be considered in lieu of formal educational qualifications
• Proficient in Microsoft Office (including Excel), Google Suite, Adobe Creative Suite, HCS, Tiger Connect, SharePoint,BlueStep, MS400, Midas, Prism, UHIN, insurance verification websites
• Must be able to pass pre-employment background check and drug screen and must be 21 years of age or older

EEO Statement - We believe that diversity and inclusion among our teammates is critical to our success. All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.