Financial Counselor - Full Time | Voyages Sugar Land

PAM Voyages of Sugar Land; Sugar Land (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

Flexible spending accounts

401(k) plans with employer match

Paid Benefit Time

Job summary

A leading healthcare provider in Sugar Land seeks a Financial Counselor to manage financial inquiries, assist patients with service eligibility, and provide cost estimates before admission. Candidates should have at least three years of experience in hospital admissions and/or collections and possess strong crisis management skills. A high school diploma and crisis management certification are preferred. This full-time position offers comprehensive benefits including medical, dental, and a 401(k) plan.

Qualifications

• Three or more years of experience in admissions and collections in a hospital.
• Psych experience preferred.
• Experience in billing or accounting is beneficial.

Responsibilities

• Confer with patients about service eligibility and authorization.
• Provide cost estimates prior to patient admission.
• Act as a liaison between the hospital and patients.

Skills

Crisis management skills

Patient account inquiries management

Compassionate communication

Education

High school diploma

Crisis management certification

Job description

At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.

What can we offer you as a full-time employee?

• Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial services
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

The Financial Counselor confers with patients and third-party payers to ensure the eligibility and authorization of services. Identifies alternative financial sources for services and facilitates processing of approval. Fields patient account inquiries. Functions as the financial case manager for inpatient assigned patients. Financial counselors provide patients with cost estimates prior to admission and advise them on paying for services. The financial counselor acts as a liaison between the hospital and the patient and collects payments. Performs other related duties as assigned or requested.

Education and Training: High school diploma preferred. Crisis management certification per hospital policy and standards required.

Experience: Three or more years of prior admissions and/or collections experience in a hospital setting required. Psych experience preferred. Experience in billing, accounting or related field.