Financial Counselor - FT Days | Voyages Conroe

PAM Voyages Behavioral Health of Conroe; Conroe (TX); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Life & Disability insurance

Tuition assistance

401(k) with discretionary match

Paid time off

Job summary

PAM Health in Conroe seeks a Financial Counselor to coordinate patient cost estimates and payments, acting as a liaison between patients and the hospital. The role involves guiding patients through billing and payment options within an inpatient setting.

Qualified candidates have 3+ years of admissions/collections in a hospital environment; crisis management certification and billing or accounting experience are preferred. This is a full-time on-site position with benefits.

Qualifications

• High school diploma preferred.
• Three or more years of admissions and/or collections experience in a hospital setting.
• Psych experience preferred.
• Experience in billing, accounting or related field.

Responsibilities

• Fields patient account inquiries and explains charges and payment options.
• Acts as the financial case manager for inpatient assigned patients.
• Provides patients with cost estimates prior to admission and guidance on paying for services.
• Liaises between the hospital and patients to facilitate payments and resolve issues.

Skills

Financial counseling

Patient liaison

Cost estimates

Billing/collections

Education

High school diploma

Crisis management certification

Job description

At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.

What can we offer you as a full-time employee?

• Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial services
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

The Financial Counselor confers with patients and third-party payers to ensure the eligibility and authorization of services. Identifies alternative financial sources for services and facilitates processing of approval. Fields patient account inquiries. Functions as the financial case manager for inpatient assigned patients. Financial counselors provide patients with cost estimates prior to admission and advise them on paying for services. The financial counselor acts as a liaison between the hospital and the patient and collects payments. Performs other related duties as assigned or requested.

Education and Training:

High school diploma preferred. Crisis management certification per hospital policy and standards required.

Experience:

Three or more years of prior admissions and/or collections experience in a hospital setting required. Psych experience preferred. Experience in billing, accounting or related field.