Financial Counselor - FT Days | Voyages Conroe

Voyages Behavioral Health of Conroe; Conroe (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

EAP

FSA/HSA

Life insurance

Disability insurance

Education opportunities

Supplemental benefits

Discounts

Retirement plan

Paid time off

Job summary

PAM Health Specialty and Rehabilitation Hospital of Covington is seeking a Financial Counselor to assist patients and third-party payers with eligibility and authorization of services. You will act as the financial case manager for inpatient patients, providing cost estimates before admission and guiding payment options.

The role requires a high school diploma, crisis management certification, and at least three years of admissions or collections experience in a hospital setting.

Qualifications

• Three or more years of admissions and/or collections experience in a hospital setting.
• Experience in billing, accounting or related field.
• Psych experience is preferred.

Responsibilities

• Counsel patients and third-party payers to confirm eligibility and authorization of services.
• Identify alternate financial sources and facilitate approvals.
• Respond to patient account inquiries and act as the financial case manager for inpatients.
• Provide cost estimates prior to admission and advise on paying for services.
• Serve as liaison between hospital and patient and collect payments.

Skills

Billing

Collections

Admissions experience

Communication skills

Interpersonal skills

Crisis management

Education

High school diploma

Crisis management certification

Job description

Overview

At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.

What can we offer you as a full-time employee?

• Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial services
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

Responsibilities

The Financial Counselor confers with patients and third-party payers to ensure the eligibility and authorization of services. Identifies alternative financial sources for services and facilitates processing of approval. Fields patient account inquiries. Functions as the financial case manager for inpatient assigned patients. Financial counselors provide patients with cost estimates prior to admission and advise them on paying for services. The financial counselor acts as a liaison between the hospital and the patient and collects payments. Performs other related duties as assigned or requested.

Qualifications

Education and Training: High school diploma preferred. Crisis management certification per hospital policy and standards required.

Experience: Three or more years of prior admissions and/or collections experience in a hospital setting required. Psych experience preferred. Experience in billing, accounting or related field.

About PAM Health

PAM HEALTH (PAM)based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online atwww.PAMHealth.comfor a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.