Financial Counselor - FT | Voyages Sugar Land

PAM Voyages Behavioral Health of Sugar Land; Sugar Land (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Education benefits

Retirement plan (401k)

Paid time off

Employee discounts

Job summary

PAM Voyages Behavioral Health of Sugar Land seeks a Financial Counselor to join our inpatient team. The role involves verifying eligibility with third-party payers, providing cost estimates, and guiding patients through the financial process before admission.

The ideal candidate has 3+ years of admissions or collections experience in a hospital setting, with billing/accounting knowledge. Crisis management certification is preferred, and the role includes acting as a liaison to collect payments

Qualifications

• Three or more years of admissions and/or collections experience in a hospital setting required.
• Psych experience preferred.
• Experience in billing, accounting or related field.
• Ideal candidate will be comfortable with A/R follow-up, patient collections, and driving payments.

Responsibilities

• Confers with patients and third-party payers to ensure eligibility and authorization of services.
• Identifies alternative financial sources for services and facilitates processing of approval.
• Fields patient account inquiries and acts as liaison between hospital and patient, collecting payments.
• Performs other related duties as assigned or requested.

Skills

A/R follow-up

Patient collections

Billing knowledge

Education

High school diploma

Crisis management certification

Job description

At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.

What can we offer you as a full-time employee?

• Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial services
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

The Financial Counselor confers with patients and third-party payers to ensure the eligibility and authorization of services. Identifies alternative financial sources for services and facilitates processing of approval. Fields patient account inquiries. Functions as the financial case manager for inpatient assigned patients. Financial counselors provide patients with cost estimates prior to admission and advise them on paying for services. The financial counselor acts as a liaison between the hospital and the patient and collects payments. Performs other related duties as assigned or requested.

Education and Training:

High school diploma preferred. Crisis management certification per hospital policy and standards required.

Experience:

Three or more years of prior admissions and/or collections experience in a hospital setting required. Psych experience preferred. Experience in billing, accounting or related field.

Ideal candidate will be comfortable with A/R follow-up, patient collections, and driving payments.