FINANCIAL COUNSELOR

UHS; Fayetteville (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Monthly collection bonuses

Excellent health plans

401(k) with company match

Life and disability insurance

Job summary

Universal Health Services (UHS) in Fayetteville, AR seeks a Full Time Financial Counselor to explain insurance benefits to patients and collect upfront payments. The role includes monitoring past-due bills, following up on collections, and identifying delinquencies for disposition.

A positive, patient-focused environment is essential. Candidates should have at least 2 years in medical collections, familiarity with insurance terms, and experience with EMR systems.

Qualifications

• High School Diploma or GED required.
• At least 2 years of collections experience required.
• Experience following up with insurance companies and verifications preferred.
• Strong attention to detail and ability to multitask in a high-volume setting.

Responsibilities

• Counsel patients by explaining insurance benefits and collecting up-front payments.
• Monitor and review past-due bills and follow up on collections.
• Identify delinquencies and recommend appropriate disposition.
• Promote a positive working environment and guest relations at the hospital.

Skills

Accurate typing

Excellent telephone skills

Insurance terms

Communication with patients

Fast-paced environment

Adapt to changes

Third party payor experience

EMR systems

Education

High School Diploma or GED

Tools

EMR systems

Job description

Responsibilities

Full Time - Financial Counselor Needed!

The Financial Counselor provides counseling to patients by explaining insurance benefits and collecting out of pocket costs up front. The Financial Counselor also monitors and reviews past due bills and follow up documents. We are looking for candidates who can identify problem delinquencies and recommend their appropriate disposition. We are looking for an employee who promotes a positive working environment and guest relations.

SKILLS, ABILITIES AND COMPETENCIES

• Accurate typing and PC skills.
• Excellent telephone skills.
• Working knowledge of insurance terms, and reimbursement procedures, medical terminology, and hospital services.
• Ability to interact in a positive manner and to communicate well with patients, families, co-workers, supervisor and other hospital employees in person and over the telephone.
• Skill sets to work in a fast-paced environment with frequent interruptions.
• Ability to adapt to changes in how information is processed and should be processed.
• Ability to work in behavioral health environment and observe the standards of care needed for patients.
• Competency with working with third party payor, insurance companies, private pay accounts.
• Competency with detailed recordkeeping, including financial and confidential data.

Springwoods Behavioral Health, an 80-bed behavioral health facility located in Fayetteville, Arkansas, provides acute inpatient treatment for adolescent, adult, and specialty program for women. The hospital also offers outpatient treatment. Our six-acre campus is adjacent to a 123-acre Audubon Wildlife and Bird Sanctuary, which is held in perpetuity and cannot be developed from its natural state. This provides Springwoods with a peaceful setting for those embarked on the road to recovery.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Monthly bonuses for meeting collections goals
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Basic life and Supplemental Life Insurance
• Short- and Long-Term Disability
• Dependent Life Insurance
• Flexible Spending Account
• Student Loan Assistance
• Tuition Assistance
• SoFi Student Loan Refinancing Program
• Accident and Critical illness Insurance
• Company-wide Discount Program
• Pet Insurance
• Career development opportunities within UHS and its 300+ Subsidiaries!

Qualifications

• High School Diploma or GED REQUIRED.
• At least 2 years of collections experience REQUIRED.
• Previous experience in follow up with insurance companies, insurance verifications, and prior healthcare experience REQUIRED.
• A working knowledge of insurance terms, reimbursement procedures, medical terminology and hospital services strongly preferred.
• High attention to detail and ability to multitask in a high-volume setting is required.
• Skill working with computerized accounting or EMR systems REQUIRED.
• Positive attitude and a team player.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.