Financial Counselor

Oceans Healthcare, L.L.C.; Waco (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Retirement Savings Plan

Tuition Reimbursement

Daily Pay

Paid Time Off

Competitive Market Compensation

Short Term Disability

Long Term Disability

Life Insurance

Employee Assistance Program

Job summary

Oceans Behavioral Hospital Waco is seeking a Financial Counselor to advise patients on medical bills and coordinate with insurance providers. You will act as a liaison between patients and insurers and maintain accurate balances per contracts and regulations.

The role focuses on reviewing benefits, assisting with billing questions, and supporting admissions and financial clearance processes for inpatient and outpatient care.

Responsibilities

• Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
• Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
• Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
• Reconciles the midnight census to ensure accuracy in the patient accounting system.
• Meets with all new admissions to review insurance benefits and financial obligations.
• Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
• Initiates point of care collections with patients.
• Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
• Performs other duties and projects as assigned.

Job description

At Oceans Behavioral Hospital Waco, healing is our focus. We are passionate about helping adults and seniors manage the challenges associated with anxiety, depression and other mental health issues. Utilizing proven, innovative and progressive therapies, our qualified professionals strive to promote long-term wellness through a range of inpatient and outpatient psychiatric counseling and treatment options.

Benefits We Offer:

• Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days.
• 401 (k) Retirement Savings Plan with Discretionary Company Match
• Tuition Reimbursement
• Daily Pay
• Paid Time Off
• Competitive Market Compensation
• Short Term Disability, Long Term Disability
• Life Insurance
• Employee Assistance Program

The Financial Counselor is responsible for offering financial advice and assistance to patients regarding medical bills. There are the liaison between patients and their insurance companies; often coordinating payment and answering questions from both parties. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.

Essential Functions:

1. Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
2. Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
3. Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
4. Reconciles the midnight census to ensure accuracy in the patient accounting system.
5. Meets with all new admissions to review insurance benefits and financial obligations.
6. Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
7. Initiates point of care collections with patients.
8. Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
9. Performs other duties and projects as assigned.