Financial Counselor

Oceans Healthcare, L.L.C.; Abilene (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Oceans Healthcare, L.L.C. in Abilene, TX, seeks a Financial Counselor to provide guidance on medical bills, review insurance benefits, and coordinate payment plans with patients.

You will enter demographic and financial data, ensure documentation for billing compliance, and communicate with insurers to resolve questions, while maintaining accurate balances per contracts.

Qualifications

• Experience in hospital or medical billing is preferred.
• Ability to review insurance benefits and patient financial obligations.
• Proficient in patient accounting systems.

Responsibilities

• Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
• Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
• Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
• Reconciles the midnight census to ensure accuracy in the patient accounting system.
• Meets with all new admissions to review insurance benefits and financial obligations.
• Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
• Initiates point of care collections with patients.
• Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
• Performs other duties and projects as assigned.

Skills

Communication

Customer service

Data entry

Job description

The Financial Counselor is responsible for offering financial advice and assistance to patients regarding medical bills. There are the liaison between patients and their insurance companies; often coordinating payment and answering questions from both parties. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.

Essential Functions:

1. Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
2. Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
3. Ensures proper documentation is received for billing compliance – complete Intake Assessment and Physician Order.
4. Reconciles the midnight census to ensure accuracy in the patient accounting system.
5. Meets with all new admissions to review insurance benefits and financial obligations.
6. Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
7. Initiates point of care collections with patients.
8. Coordinates non-covered day discussion with Utilization Management and patients – scans signed form into the patient account system andnotifies Financial Intake
9. Performs other duties and projects as assigned.