FINANCIAL COUNSELOR

Siouxland Community Health Center; Sioux City (IA); On-site; USD 42,000 - 58,000; Full time

Job summary

Siouxland Community Health Center is seeking a Financial Counselor to join our team in Sioux City, IA. This full-time role focuses on helping patients access affordable health coverage and navigate insurance programs. The successful candidate will have insurance/medical office experience, strong communication skills, and the ability to conduct outreach at community events.

Bilingual Spanish is preferred. The role emphasizes enrollment assistance, education on coverage options, and outreach

Qualifications

• Two years of medical office and/or insurance experience preferred.
• Knowledge of Medicaid, Marketplace insurance and State Family Planning Program.
• Bilingual Spanish preferred.
• Advanced computer and data entry skills.
• Knowledgeable in medical terminology.
• Experience in marketing and community outreach.
• Strong communication skills.

Responsibilities

• Provide enrollment assistance for uninsured adolescents and adults to access subsidized, low-cost, and free health insurance programs.
• Provide structured patient education on health insurance coverage and renewal assistance for enrolled individuals.
• Assist in the development and implementation of outreach and enrollment initiatives.
• Distribute outreach materials to patients and community members to raise health coverage awareness.
• Attend community events to promote health coverage options and enrollment services.

Skills

Medical office experience

Insurance knowledge

Bilingual Spanish

Data entry

Medical terminology

Marketing outreach

Communication skills

Job description

Siouxland Community Health Center has an opening for:

Financial Counselor

1 - Full-Time position

The schedule for this position is Monday, Tuesday, Wednesday 8:00am-5:00pm, Thursday 8:00am-noon, and Friday 8:00am-5:00pm

Successful candidate must have solid experience & advanced knowledge of:

• Two years of Medical office and/or insurance experience preferred.
• Knowledge of our willingness to learn the State Family Planning Program, Medicaid, and Marketplace insurance.
• Bilingual Spanish preferred.
• Advanced computer and data entry skills.
• Knowledgeable in medical terminology.
• Previous experience in marketing/community outreach.
• Strong communication skills.

Successful candidate must be able to perform primary functions of position:

• Provide enrollment assistance for uninsured adolescents and adult patients/residents of the service area to access subsidized, low cost, and free health insurance programs through the health insurance marketplace, State Family Planning Program and Medicaid.
• Provide structured patient education on health insurance coverage, engage in follow up conversations, and offer renewal assistance for enrolled individuals.
• Assist in the development and implementation of organizational outreach and enrollment initiatives.
• Distribute outreach materials to patients/residents of the service area, community members, and partner organizations and businesses to build health coverage option awareness.
• Attend community events to promote health coverage options and the outreach enrollment services available from SCHC.
• These functions are not all inclusive

SCHC is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, veteran status, or any other status protected by law.

SCHC participates in E-Verify.

Pre-employment drug screen, background check, and proof of required immunizations. Exemptions may be granted for religious or medical accommodations.