Financial Counselor

Rutland Regional Medical Center; Rutland (VT); On-site; USD 28,000 - 40,000; Full time

Job summary

Rutland Regional Medical Center in Rutland, Vermont, seeks a Financial Counselor to identify payer sources for uninsured and underinsured patients and to determine financial responsibility for services. The role coordinates with patients, physicians, hospital staff, and payers to ensure timely payment.

Requirements include a high school diploma and at least two years of related experience; CAC certification or willingness to obtain within 90 days.

Qualifications

• Identify payer sources for uninsured/underinsured patients.
• Determine patient financial responsibility for services before scheduling.
• Explain financial assistance programs and insurance enrollment when applicable.
• Review billing information verbally or in writing.

Responsibilities

• Identify payer sources for uninsured and underinsured patients.
• Identify patient financial responsibility for services and collect co-pays, deductibles and deposits prior to scheduled services.
• Serve as liaison between patient, physician, hospital and payers.
• Explain financial assistance programs and insurance enrollment options when applicable.

Skills

Payer sources review

Explain financial assistance

Policy interpretation

Medical terminology

Computer skills

Mathematical calculations

Communication skills

Confidentiality

Education

High school diploma or equivalent

Tools

MS Office

Job description

Financial Counselor

Responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services and collecting co-pays, deductibles and deposits prior to scheduled services. This position serves as liaison between the patient, the physician, the hospital and payers.

Minimum Education

High school diploma or equivalent.

Minimum Work Experience

2 years of related experience.

Required Licenses/Certifications

Certified Application Counselor (CAC) or required to obtain within 90 days of hire

Required Skills, Knowledge And Abilities

• Ability to review patients billing information in-person or on the phone verbally and in writing: explain financial assistance program and help with insurance enrollment when applicable.
• Demonstrated ability to interpret and apply policy and regulation of heathcare programs.
• Demonstrated moderate knowledge of medical terminology.
• Demonstrated moderate knowledge of basic computer skills.
• Math skills: required to calculate income, balances & deposits.
• Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
• Demonstrated ability to exercise high degree of confidentiality.

Pay Range

Pay Range: $19.97 - 29.09