Financial Counselor

Talentify; Rutland (VT); On-site; USD 28,000 - 40,000; Full time

Job summary

Talentify in Rutland, VT is seeking a Financial Counselor to identify payer sources for uninsured and underinsured patients, determine patient financial responsibility, and collect co-pays, deductibles, and deposits prior to scheduled services. The role serves as a liaison among patients, physicians, hospital staff and payers.

Requires strong math, communication, confidentiality, and knowledge of healthcare billing; CAC certification preferred or obtained within 90 days.

Qualifications

• Bachelor’s degree in healthcare, business, sociology or related field or equivalent combination of education and experience.
• 2 years of related work experience.
• CAC certification or ability to obtain within 90 days of hire.
• Excellent written and verbal communication; ability to handle confidential information.

Responsibilities

• Identify payer sources for uninsured or underinsured patients.
• Identify patient financial responsibility for services and collect co-pays, deductibles and deposits prior to scheduled services.
• Serve as liaison between patient, physician, hospital and payers.

Skills

Billing review

Policy interpretation

Medical terminology

Computer literacy

Math skills

Communication skills

Confidentiality

Education

Bachelor's degree or equivalent

Job description

Responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services and collecting co-pays, deductibles and deposits prior to scheduled services. This position serves as liaison between the patient, the physician, the hospital and payers.

Minimum Education

• Bachelor’s degree in healthcare, business, sociology or related field or equivalent combination of education and experience.

Minimum Work Experience

• 2 years of related experience.

Required Licenses/Certifications

• Certified Application Counselor (CAC) or required to obtain within 90 days of hire

Required Skills, Knowledge and Abilities

• Ability to review patients billing information in-person or on the phone verbally and in writing: explain financial assistance program and help with insurance enrollment when applicable.
• Demonstrated ability to interpret and apply policy and regulation of heathcare programs.
• Demonstrated moderate knowledge of medical terminology.
• Demonstrated moderate knowledge of basic computer skills.
• Math skills: required to calculate income, balances & deposits.
• Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
• Demonstrated ability to exercise high degree of confidentiality.

Pay Range: $19.97 - $29.09