Financial Counselor

Cottonwood Springs; Olathe (KS); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health plans

Flexible spending accounts

Paid time off

Life/Disability insurance

Tuition reimbursement

Job summary

Cottonwood Springs is seeking a Financial Counselor in Olathe, KS to guide patients through financial responsibilities arising from facility services. You will verify insurance, explain costs, and help arrange payments to support access to care.

Qualified candidates have healthcare collections experience, a high school diploma, and are comfortable with flexible hours as needed. This role supports Lifepoint Health’s mission across our hospital.

Qualifications

• Experience in healthcare collections or related field is preferred.
• Ability to verify insurance benefits and explain financial obligations.
• Willingness to work flexible hours and overtime if required.

Responsibilities

• Provide guidance on patients' financial responsibilities resulting from services.
• Assess patients' financial ability and determine payment options.
• Explain insurance benefits, collect payments, and negotiate arrangements.

Skills

Healthcare collections

Financial counseling

Patient financial guidance

Education

High school diploma

Job description

Your Experience Matters

At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Your Experience Matters

At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How You'll Contribute

The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility's services. Counselor assesses patients' financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangements, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. Counselor is responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO,PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient's out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient's financial circumstances to ensure fair and reasonable repayment terms.

What We Offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications And Requirements

• Education: High school diploma or equivalent required, advanced education preferred.
• Experience: Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• Additional Requirements: May be required to work flexible hours and overtime.

About Us

Cottonwood Springs is a 108 - bed hospital located in Olathe, KS, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.