Referral Specialist

SalusCare, Inc.; Fort Myers (FL); In loco; USD 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

SalusCare, Inc. is seeking a compassionate Referral Specialist with clerical experience to support patients with mental health and addiction diagnoses across multiple campuses.

The role focuses on documentation, customer service, and creating a therapeutic environment while coordinating referrals and working closely with various departments. A high level of reliability and organization is required.

Competenze

• High School Diploma or equivalent required with at least one year of prior customer service experience.
• Must be proficient in MS Word, and be able to attain competency with the company electronic medical record.
• Must possess and routinely demonstrate exceptional customer service, time management, organization, and communication skills.

Mansioni

• Receive, prioritize, coordinate and process all referrals for service.
• Develops and forges positive relationships with referral sources in an effort to provide exceptional service.
• Operate effectively across diverse departments throughout the agency.

Conoscenze

Electronic Health Record management

Microsoft Word

Customer service

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Important notice: SalusCare, Inc is an equal opportunity employer. All applicants are considered for all positions without regard torace, color, religion, sex, national origin, age, genetic information, marital or veteran status, disability or any other characteristic protected by law. SalusCare, Inc is a drug freeworkplace and adheres to the drug free workplace program as outlined under Florida worker’s compensation law.

All applicants beingconsidered for employment will be required to undergo a drug screen and a level 2 background check through the Department of Children and Families and Agency for HealthCare Administration. Refusal to submit or positive results of the test will prohibit youfrom being offered employment. https://info.flclearinghouse.com

Looking for a compassionate Referral Specialist with clerical experience in multi-campus care for patients with mental health and addiction diagnoses.

Skilled in documentation, customer service, and committed to providing a therapeutic environment for patients looking for treatment.

Job Responsibilities

What you will do.

• Support agency operations by receiving, prioritizing, coordinating and processing all referrals for service.
• Develops and forges positive relationships with referral sources in an effort to provide exceptional service.
• Operate effectively across diverse departments through out the agency.

Why SalusCare?

• Established nonprofit serving Southwest Florida
• Mission-driven, community based organization.
• Competitive Salary
• Extensive Benefits package
• Generous PTO

Preferred Skills

• Electronic Health Record management
• Microsoft Word
• Customer service

Additional Requirements

• Successful pre-employment medical screening (drug test & TB)
• Level 2 Background screening (DCF & AHCA)
• Completion of orientation

Job Qualifications

• High School Diploma or equivalent required with at least one year of prior customer service experience, office/clerical experience with frequent customer contact.
• Must be proficient in MS Word, and be able to attain competency with the company electronic medical record.
• Must possess and routinely demonstrate exceptional customer service, time management, organization, and communication skills.