Financial Counseling Specialist - Uninsured Support

Baystate Health Careers; Greenfield (MA); On-site; USD 27,000 - 36,000; Full time

Job summary

Baystate Franklin Medical Center in Greenfield, MA is hiring a Financial Counselor for a 32-hour work week. The role guides uninsured and underinsured patients through state insurance and financial assistance programs, assists with applications, and educates patients about benefits and self-pay balances.

Responsibilities include screening for eligibility, helping with MassHealth/DSU/BHS applications, updating demographic and insurance data, and coordinating with case managers to secure the best

Qualifications

• Customer service experience required.
• Proficiency with Microsoft Office Suite.
• GED or HiSET required.

Responsibilities

• Screens uninsured/underinsured patients for eligibility for grant-funded and government programs.
• Assists patients with completing MassHealth and other financial aid applications.
• Maintains accurate patient demographic, financial and insurance information in systems.
• Collaborates with case managers and social workers on eligibility and benefits.
• Meets productivity standards and maintains high account accuracy.

Skills

Microsoft Office Suite

Education

GED or HiSET

Job description

Baystate Franklin Medical Center in Greenfield, MA is hiring a Financial Counselor for a 32-hour work week. The role guides uninsured and underinsured patients through state insurance and financial assistance programs, assists with applications, and educates patients about benefits and self-pay balances.

Responsibilities include screening for eligibility, helping with MassHealth/DSU/BHS applications, updating demographic and insurance data, and coordinating with case managers to secure the best