Senior Financial Counselor - Healthcare Coverage Navigator

BMC Software; Boston (MA); Presencial; USD 40.000 - 57.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, vision

403(b) retirement plan

Paid time off

Resumo da vaga

Boston Medical Center seeks a Senior Financial Counselor to ensure timely, accurate financial counseling for patients needing coverage. You will help uninsured and underinsured patients obtain MassHealth, Medicaid, Health Safety Net, ConnectorCare, Medicare programs, and Charity Care, guiding applications and eligibility determinations across inpatient and outpatient settings.

As a SHINE-certified counselor, you will provide free health insurance information and support to Medicare-eligible

Qualificações

• Knowledge of healthcare coverage programs (MassHealth, Health Safety Net, ConnectorCare, Charity Care, Medicare).
• Experience in financial counseling and hospital registration.
• Ability to meet productivity and outcome goals (SHINE certification).
• Accurate data collection and documentation of patient information.

Responsabilidades

• Assist uninsured/underinsured patients in obtaining coverage and eligibility.
• Educate on Medicare Part D, Medigap, SCO, and related programs; refer to external resources.
• Maintain SHINE and CAC certifications; complete required trainings.
• Register patients and verify insurance using established methods.
• Document information in patient accounts and track applications to completion.
• Identify self-pay accounts and advise on payment plans and charity options.

Conhecimentos

Coverage programs

Case management

Productivity metrics

Data accuracy

Communication

Independent work

Formação

High school Diploma/GED

Bachelor’s degree preferred

Descrição da vaga

Boston Medical Center seeks a Senior Financial Counselor to ensure timely, accurate financial counseling for patients needing coverage. You will help uninsured and underinsured patients obtain MassHealth, Medicaid, Health Safety Net, ConnectorCare, Medicare programs, and Charity Care, guiding applications and eligibility determinations across inpatient and outpatient settings.

As a SHINE-certified counselor, you will provide free health insurance information and support to Medicare-eligible