Financial Counseling Coordinator: Patient Access & Revenue

Cardinal Health; United States; On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States is seeking a Coordinator, Financial Counseling to support patients and providers by ensuring accurate financial clearance before services are rendered. You will educate patients on deductibles, copayments, coinsurance, and out-of-pocket maximums, and collaborate with clinical teams to minimize denials and improve reimbursement.

This role emphasizes HIPAA compliance, compassionate communication, and detailed documentation across EMR and billing systems within

Qualifications

• Minimum of 4 years of experience in a healthcare business office or revenue cycle role preferred.
• Strong knowledge of insurance and benefits and patient financial assistance programs.
• Familiarity with oncology treatment pathways and high-cost oncology drugs is preferred.
• Experience with billing systems and interpreting EOBs; proficiency in Microsoft Office Suite.

Responsibilities

• Review daily schedules to identify patients requiring financial clearance.
• Educate patients on expected financial responsibility (deductibles, copayments, coinsurance, OOP maximums).
• Provide clear communication regarding treatment costs and payment expectations prior to services.
• Assist patients in understanding their financial obligations prior to services.
• Collaborate with clinical and administrative teams to reduce the risk of claim denials.
• Maintain accurate documentation of financial discussions and ensure HIPAA compliance.

Skills

Healthcare revenue cycle

Insurance knowledge

Oncology knowledge

Billing systems

Microsoft Office

HIPAA compliance

Communication skills

EMR systems

Tools

EMR systems

PMS software

VOB systems

Job description

Cardinal Health in the United States is seeking a Coordinator, Financial Counseling to support patients and providers by ensuring accurate financial clearance before services are rendered. You will educate patients on deductibles, copayments, coinsurance, and out-of-pocket maximums, and collaborate with clinical teams to minimize denials and improve reimbursement.

This role emphasizes HIPAA compliance, compassionate communication, and detailed documentation across EMR and billing systems within