Financial Coordinator

1103 Team Member Services; Winter Park (FL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Winter Park, FL is hiring a Financial Counselor to set payment plans for uninsured patients, adjust accounts for accuracy, and coordinate with physicians’ offices for accurate billing. The role requires high school graduation and at least 1 year in a medical office or financial assistance environment.

Onsite in Winter Park, daytime hours. Responsibilities include reconciling statements, assisting with Medicaid and other programs, and communicating clearly with patients.

Qualifications

• High School Grad or Equiv required.
• Proficiency in basic math and English communication.
• Strong customer service and confidentiality abilities.

Responsibilities

• Sets payment arrangements with uninsured and/or underinsured patients and physicians' offices.
• Ensures financial statements are scanned and patient accounts are adjusted accurately for audits.
• Reviews accounts proposed for collection and advises leadership.
• Conducts reconciliations with physician offices and processes refunds or charges.
• Works with multiple departments for proper discharge planning and financial assessments.

Skills

Microsoft Office

Math skills

Customer service

English communication

Confidentiality

Education

High School diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 200 N LAKEMONT AVE City: WINTER PARK State: Florida Postal Code: 32792.

Benefits

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits
• Schedule:
• Full time
• Shift:
• Day (United States of America)
• Address:
• 200 N LAKEMONT AVE
• City:
• WINTER PARK
• State:
• Florida
• Postal Code:
• 32792

Job Description

Sets payment arrangements with uninsured and/or underinsured patients and physicians' offices, scheduling payments as required. Ensures financial statements are scanned and patient accounts are adjusted accurately and timely for state audits. Reviews patient accounts proposed for transfer to a collection agency and makes recommendations to leadership. Understands and maintains current knowledge of various hospital contracts with service providers for specialty packages, foundations, programs, and funds. Conducts monthly and quarterly reconciliation with physician offices and processes refunds or collection of additional charges. Gathers required financial information by phone or direct interview, estimates procedure costs, and prepares contracts for patients. Works with Pre-Access, Patient Access, Case Management, Insurance Reimbursement, and Rehab staff for proper discharge planning and financial assessments. Other duties as assigned. Maintains knowledge of Medicaid and county government programs, including the Medicaid Share of Cost process and bill tracking. Ensures proper written communication for all patient accounts presented for Finance Committee review. Works on pending information regarding financial assistance determination and seeks resolution within assigned time frames. Prepares, processes, and follows cases for patients requesting financial assistance on their hospital accounts. Serves as a hospital liaison for specialized departments, service providers, physician offices, government agencies, noninsured, and underinsured patients. Reviews daily, weekly, and monthly reports to determine if intervention is needed.

Knowledge, Skills, and Abilities

• Ability to serve as hospital liaison for patient and family in absence of patient representative
• Ability to use discretion when discussing personnel/patient related issues that are confidential in nature
• Ability to respond to ever-changing matrix of hospital needs and act accordingly
• Typing skills equal to 20 words per minute net
• Self-motivator and quick thinker
• Proficiency in performance of basic math functions, capability of communicating professionally and effectively in English, both verbally and in writing
• Microsoft Office Products (excel, word, outlook)
• Technical knowledge in the medical insurance billing field through at least 1-year experience, which may be obtained through professional training, college education, or on-the-job training
• Proficient computer skills and intermediate knowledge of internet use
• Good customer service skills
• Knowledge of medical terminology, Coding, CPT, and ICD9 coding

Education

High School Grad or Equiv [Required]

Schedule/Location

Onsite, Winter Park, FL, Monday-Thursday 830-5, Friday 730-4

Work Experience

1+ years experience in a medical office setting and financial assistance knowledge [Required]

Licenses and Certifications

Certified Professional Coder (CPC) [Preferred]

Radiation Oncology Certified Coder (ROCC) [Preferred]

Physical Requirements

Physical Requirements: Physical Requirements - https://tinyurl.com/23km2677

Pay Range

Pay Range: $18.87 - $30.19

Background Screening Requirement

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Company Mission

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.