Financial Coordinator

Tingey Orthodontics; Issaquah (WA); On-site; USD 3,978,000 - 5,665,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

401(k) options

Continuing education

Bonus opportunities

Team lunches

Team-building trips

Supportive environment

Job summary

Tingey Orthodontics in Issaquah, Washington is seeking an experienced Financial Coordinator to join our long‑standing team. You will help patients navigate treatment finances, verify orthodontic insurance, prepare contracts and payment plans, and ensure accurate records using Dolphin software, collaborating with clinicians and staff to deliver an outstanding patient experience.

This full‑time, Monday–Thursday role offers a stable schedule with no evenings or weekends.

Qualifications

• Experience as an Orthodontic Financial Coordinator preferred.
• Orthodontic office experience preferred.
• Experience with dental insurance verification, claims processing, and patient financial arrangements.
• Experience with Dolphin software preferred.
• Comfortable discussing treatment fees, payment options, and contracts with patients.
• Strong organizational skills and attention to detail.
• Positive attitude, dependable work ethic, and team‑oriented mindset.
• Recent graduates may be considered, but experienced candidates are preferred.

Responsibilities

• Verifying orthodontic insurance benefits and coordinating insurance‑related information
• Preparing, reviewing, and presenting treatment contracts and financial arrangements
• Explaining financial options and payment plans with clarity, confidence, and compassion
• Processing and monitoring insurance claims and benefits
• Supporting patients through every step of their financial journey
• Collaborating closely with clinical and administrative team members to ensure an outstanding patient experience
• Utilizing Dolphin software and other practice systems to maintain accurate financial records

Skills

Insurance verification

Financial counseling

Payment plans

Dolphin software

Tools

Dolphin software

Job description

Overview

Join a Team That Loves Creating Smiles, Both for Patients and Each Other!

Tingey Orthodontics is seeking an experienced Financial Coordinator to become a valued long‑term member of our exceptional team in Issaquah, Washington.

For over 26 years, our practice has been dedicated to helping patients of all ages achieve confident, healthy smiles through personalized care, advanced orthodontic treatment, and a welcoming, family‑focused environment. We are proud of the positive culture we've built, where professionalism, teamwork, kindness, and a sense of humor go hand in hand.

This opportunity comes as one of our beloved long‑term team members prepares for retirement. While we will miss her greatly, we are excited to welcome the next outstanding person into this role. You'll benefit from a dedicated training period alongside our current Financial Coordinator, ensuring a smooth and supported transition.

If you enjoy helping patients navigate the financial side of treatment, thrive in a collaborative environment, and appreciate being part of a team that genuinely enjoys working together, we'd love to meet you.

Schedule

Full‑Time | Monday‑Thursday

Office Hours:

• Monday & Tuesday: 7:30 AM - 5:15 PM
• Wednesday: 7:30 AM - 5:30 PM
• Thursday: Half Day, 6:30 AM - 12:30 PM

Enjoy a consistent schedule with no evenings, Fridays, or weekends, allowing for a healthy work‑life balance.

Compensation & Benefits

• Starting pay of $35+ per hour, depending on experience
• Medical, dental, vision, and life insurance
• Paid time off (PTO) and paid holidays
• 401(k) options
• Free continuing education courses through our affiliated vendors
• Bonus opportunities
• Occasional team lunches
• Office trips and team‑building experiences
• Supportive, collaborative work environment with long‑term team members

Why Tingey Orthodontics?

At Tingey Orthodontics, people stay because they genuinely enjoy being here. We believe in supporting one another, celebrating successes together, and creating an environment where both patients and team members feel valued.

What You'll Do

As our Financial Coordinator, you will play a key role in creating a seamless financial experience for patients and their families by:

• Verifying orthodontic insurance benefits and coordinating insurance‑related information
• Preparing, reviewing, and presenting treatment contracts and financial arrangements
• Explaining financial options and payment plans with clarity, confidence, and compassion
• Processing and monitoring insurance claims and benefits
• Supporting patients through every step of their financial journey
• Collaborating closely with clinical and administrative team members to ensure an outstanding patient experience
• Utilizing Dolphin software and other practice systems to maintain accurate financial records

What We're Looking For

Our ideal candidate is professional, detail‑oriented, and enjoys building positive relationships with patients and team members alike.

Qualifications

• Previous experience as an Orthodontic Financial Coordinator strongly preferred
• Orthodontic office experience preferred
• Experience with dental insurance verification, claims processing, and patient financial arrangements
• Experience with Dolphin software preferred
• Comfortable discussing treatment fees, payment options, and contracts with patients
• Strong organizational skills and attention to detail
• Positive attitude, dependable work ethic, and team‑oriented mindset
• Recent graduates may be considered, but experienced candidates are preferred

If you're an experienced orthodontic financial professional who takes pride in exceptional service, enjoys helping patients feel informed and confident, and wants to be part of a successful, well‑established practice, we'd love to hear from you.

INDHRCO01