Financial Concierge & Relationship Builder (Hybrid)

0101 The Huntington National Bank; United States; Hybrid; USD 40,000 - 60,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker to serve walk-in customers with a high level of service and product knowledge. You will act as a Financial Concierge, helping customers reach financial goals by recommending deposits, loans, and related banking services.

You will process transactions accurately while educating customers on bank products and technology, and you will proactively identify opportunities to grow relationships through a disciplined sales process and

Qualifications

• Minimum 1 year of customer service experience or military service in a related role.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Cash handling and basic financial transactions experience is preferred.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on deposit products and lending options.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure service quality.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales skills

Financial products knowledge

Communication

Education

High School Diploma or GED

Tools

Mobile banking apps

Job description

The Huntington National Bank is seeking a Customer Experience Banker to serve walk-in customers with a high level of service and product knowledge. You will act as a Financial Concierge, helping customers reach financial goals by recommending deposits, loans, and related banking services.

You will process transactions accurately while educating customers on bank products and technology, and you will proactively identify opportunities to grow relationships through a disciplined sales process and