Financial Concierge & Relationship Builder

Huntington; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals through deposit products and banking services. You will balance daily transactions and provide exemplary service while identifying opportunities to deepen relationships.

The role emphasizes proactive outreach, referrals, and education across consumer and business clients, with a focus on delivering a superior office experience in an inclusive team

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Deposit products

Relationship building

Cash handling

Mobile/online banking

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals through deposit products and banking services. You will balance daily transactions and provide exemplary service while identifying opportunities to deepen relationships.

The role emphasizes proactive outreach, referrals, and education across consumer and business clients, with a focus on delivering a superior office experience in an inclusive team