Financial Concierge & Relationship Banker

Huntington National Bank; Brooklyn Park (MN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave

Paid holidays

PTO

Job summary

Huntington National Bank is seeking a Customer Experience Banker to serve walk-in customers at our branch. You will act as a Financial Concierge, helping households and businesses meet their financial goals with deposit, loan, and other banking services.

You will process transactions accurately while educating customers on bank products and technology, and you’ll proactively grow relationships through a disciplined sales approach and referrals.

Qualifications

• High School Diploma or GED; or a Bachelor's Degree.
• 1 year of customer service experience in banking or retail.
• Comfort with technology, including mobile and online banking.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Skills

Customer service

Sales skills

Relationship building

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker to serve walk-in customers at our branch. You will act as a Financial Concierge, helping households and businesses meet their financial goals with deposit, loan, and other banking services.

You will process transactions accurately while educating customers on bank products and technology, and you’ll proactively grow relationships through a disciplined sales approach and referrals.