Financial Concierge: CX Banker (Remote/Hybrid)

Huntington National Bank; Alexandria (LA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible work arrangement

Equal Opportunity Employer

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a high level of service. The role focuses on retaining and growing consumer and business relationships by identifying financial goals and aligning them with deposit products and other banking services.

You will handle daily transactions, maintain accuracy, and balance daily, while engaging customers to deepen relationships through referrals and a disciplined sales approach.

Qualifications

• Minimum 1 year of customer service experience or equivalent military/administrative role.
• Experience in banking or financial services is a plus.
• Comfort with technology and digital banking tools.

Responsibilities

• Deliver excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, procedures, and security requirements.

Skills

Customer service

Sales skills

Relationship management

Banking product knowledge

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile banking apps

CRM systems

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a high level of service. The role focuses on retaining and growing consumer and business relationships by identifying financial goals and aligning them with deposit products and other banking services.

You will handle daily transactions, maintain accuracy, and balance daily, while engaging customers to deepen relationships through referrals and a disciplined sales approach.