Financial Clearance Representative L1 (PreReg) (Fully Remote)

Ohio State University Physicians; United States; Remote; USD 36,000 - 48,000; Full time

Job summary

Ohio State University Physicians is seeking a remote role focused on patient financial clearance. You will be the first point of contact to verify insurance coverage, create estimates, and collect payments, all while delivering exceptional customer service.

The successful candidate will work remotely using integrated health information systems to ensure a seamless patient experience and collaborate with medical staff to resolve workflow issues as they arise.

Qualifications

• Verify insurance coverage for patients.
• Create estimates and collect payments while maintaining high customer service.
• Collaborate with medical staff and escalate workflow issues as needed.

Responsibilities

• Verify coverage and generate patient estimates.
• Collect payments while delivering excellent service.
• Collaborate with care teams and escalate workflow issues when necessary.

Skills

Insurance verification

Financial clearance

Customer service

Remote work

Tools

EMR/EHR systems

Job description

• We are Ohio State University Physicians, with over 100 outpatient locations dedicated to advancing healthcare and education.
• Our team of more than 1,800 professionals works collaboratively to provide compassionate, high-quality patient care.

Our culture:

• We foster a culture grounded in inclusion, empathy, sincerity, and determination.
• We meet our teams where they are and come together to serve each other and our community.

The role:

• You will be the first point of contact for patients to ensure accurate insurance coverage and financial clearance.
• You will work remotely using integrated health information systems to deliver a seamless patient experience.

What you’ll do:

• Verify coverage, create estimates, and collect payments while maintaining highest customer service standards.
• Collaborate with medical staff and elevate a workflow issues to management as needed.

Ohio State University Physicians

Ohio State University Physicians operates over 100 outpatient care centers focused on exceptional patient care and collaboration. The team includes more than 1,800 healthcare and administrative professionals in a culture grounded in inclusion, empathy, sincerity, and determination.