Financial Center Teller & Customer Service Pro

Fidelity Bank; Metairie (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision Insurance

Employer Funded Health Savings Account

401(k) with matching

Tuition Reimbursement

Career development opportunities

Employee Assistance Program

Job summary

Fidelity Bank is seeking a Financial Center Associate 1 in New Orleans, LA 70118 to provide exceptional client service and accurate cash handling. This non-exempt role involves handling teller duties, balancing the cash drawer, and supporting branch operations with compliance and teamwork.

The position requires paying attention to detail, ability to communicate effectively with customers, and a commitment to Fidelity Bank's core values.

Qualifications

• GED or High school diploma is required.
• 6 months' experience with cash handling or customer service preferred.
• Proficient in Microsoft Office Suite (Word, Outlook, Teams).
• Ability to travel across company footprint as needed.

Responsibilities

• Perform all teller transactions.
• Balance, locate, and reconcile discrepancies in cash drawer; report discrepancies to supervisor.
• Contribute to the branch's success by achieving referral goals.
• Provide customer assistance to service accounts both in-person and over the phone.
• Maintain accurate reports and branch appearance; adhere to bank policies and procedures.
• Comply with regulatory rules and complete training successfully.

Skills

Cash handling

Customer service

Microsoft Office

Problem solving

Communication

Teamwork

Organization & planning

Education

GED or High school diploma

Tools

Microsoft Office Suite

Job description

Fidelity Bank is seeking a Financial Center Associate 1 in New Orleans, LA 70118 to provide exceptional client service and accurate cash handling. This non-exempt role involves handling teller duties, balancing the cash drawer, and supporting branch operations with compliance and teamwork.

The position requires paying attention to detail, ability to communicate effectively with customers, and a commitment to Fidelity Bank's core values.