Financial Center Leader: Elevate Teams & Clients

Bank of America Corporation; Jackson (MS); On-site; USD 77,000 - 109,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Industry-leading benefits

Job summary

Bank of America in Jackson, MS seeks a manager to lead a financial center, foster a client-centric culture, and drive risk-aware growth. You will own operations, coach staff, and ensure strong client experiences daily.

Requirements include 1+ year of leadership experience, a proactive mindset, and the ability to work weekends or extended hours across centers. Benefits and discretionary incentives support ongoing development.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Enthusiastic, motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver client-focused experiences.
• Able to learn new information and technology platforms and apply them to improve client outcomes.
• Follow established processes to do what is right for clients and the bank, comply with laws and regulations.
• Willing to work weekends and/or extended hours at multiple centers within a reasonable distance.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, routing clients and fostering retention.
• Manages business results through formal routines and coaching.
• Creates a world class client experience environment.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and execution.
• May supervise associates and demonstrate leadership responsibilities.

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Jackson, MS seeks a manager to lead a financial center, foster a client-centric culture, and drive risk-aware growth. You will own operations, coach staff, and ensure strong client experiences daily.

Requirements include 1+ year of leadership experience, a proactive mindset, and the ability to work weekends or extended hours across centers. Benefits and discretionary incentives support ongoing development.