Financial Center Lead & Sales Manager

Mid Penn Bancorp; Wayne (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

Mid Penn Bank in Wayne, PA is seeking a Financial Center Assistant Manager to lead the daily operations of the Wayne office and supervise the team, while actively contributing to sales and service objectives.

The role emphasizes compliance, customer service excellence, and staff development as you partner with the branch manager to grow deposits and loans and strengthen customer relationships.

Qualifications

• Two years of related work experience or specialized financial education and training.
• Internal Supervisor Certification preferred.
• Associate degree preferred.
• Notary experience preferred or ability to obtain notary.
• Ability to obtain NMLS registration for residential real estate loans.
• Ability to work a flexible schedule as required to meet operating needs.

Responsibilities

• Oversees and ensures that the Financial Center operates in compliance with the company’s operating policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations.
• Assists new and existing customers with various financial needs including opening and servicing deposit accounts, originating consumer loans and conducting loan closings, identifying opportunities to expand customer relationships by educating and offering additional products and services, making referrals and introductions to other lines of business, processing transactions on the teller line as needed.
• Partners with the manager to establish specific sales and service goals for the office and implements strategies to achieve these goals.
• Supervises assigned employees. Manages schedules, assigns work, monitors performance. Acts as a role model.
• Has knowledge of and the ability to perform the essential duties assigned to all staff.

Skills

Customer service

Sales & service

Supervisory skills

Microsoft Word

Excel

Driver's license

Communication skills

Education

Associate degree in related field

Notary experience preferred or ability to obtain notary

NMLS license required

Job description

Mid Penn Bank in Wayne, PA is seeking a Financial Center Assistant Manager to lead the daily operations of the Wayne office and supervise the team, while actively contributing to sales and service objectives.

The role emphasizes compliance, customer service excellence, and staff development as you partner with the branch manager to grow deposits and loans and strengthen customer relationships.