Financial Center Lead: Service & Growth Champion

Mid Penn Bancorp; Mechanicsburg (Cumberland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Mid Penn Bank is seeking a Financial Center Assistant Manager in Mechanicsburg, PA to lead daily operations, supervise staff, and drive sales and service performance. You will mentor a team, ensure compliance with policies, and foster exceptional customer experiences.

The role requires 2+ years of related financial experience, a possible associate degree, and an ability to obtain an NMLS license. On-site schedule with comprehensive benefits is offered.

Qualifications

• Two (2) years’ related work experience or specialized financial education and training normally required.
• Internal Supervisor Certification preferred.
• An Associate degree in related field preferred.
• Notary experience preferred or ability to obtain notary as needed.
• Ability to obtain and properly maintain a National Mortgage Licensing Registration (NMLS #) in order to take applications for loans that are secured by residential real estate is a requirement of this position.
• Ability to work a flexible schedule as required to meet operating needs.

Responsibilities

• Oversees and ensures that the Financial Center operates in compliance with the company’s operating policies and procedures related to the processing of deposits, withdrawals, check cashing, cash handling, and other transactional and security operations.
• Assists new and existing customers with various financial needs including opening and servicing deposit accounts, originating consumer loans and conducting loan closings, identifying opportunities to expand customer relationships by educating and offering additional products and services, making referrals and introductions to other lines of business, processing transactions on the teller line as needed.
• Partners with the manager to establish specific sales and service goals for the office and implements strategies to achieve these goals.
• Supervises assigned employees. Manages schedules, assigns work, monitors performance. Acts as a role model. Ensures customers are treated with respect and that all team members provide exceptional customer service.

Skills

Supervisory skills

Interpersonal skills

Communication

Education

Associate degree in related field

Two years’ related work experience

Internal Supervisor Certification preferred

Notary experience preferred

NMLS license ability

Tools

Microsoft Word

Microsoft Excel

Job description

Mid Penn Bank is seeking a Financial Center Assistant Manager in Mechanicsburg, PA to lead daily operations, supervise staff, and drive sales and service performance. You will mentor a team, ensure compliance with policies, and foster exceptional customer experiences.

The role requires 2+ years of related financial experience, a possible associate degree, and an ability to obtain an NMLS license. On-site schedule with comprehensive benefits is offered.