Financial Analyst- Collections

Priority-1, Inc.; Little Rock (AR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Profit Sharing

Vision Insurance

Dental Insurance

Prescription Drug Program

Life Insurance

Short-Term Disability

Job summary

Priority1, Inc. is hiring a Financial Analyst - Collections in Little Rock, AR. The role focuses on contacting customers regarding payment status, updating documentation, and collaborating with sales to manage high-risk accounts.

The ideal candidate has collections or customer service experience, strong verbal and written communication, and solid analytical skills. College degree preferred; compensation is $17-$20 per hour plus bonuses and comprehensive benefits.

Qualifications

• Previous Collections/Customer Service experience preferred.
• Skilled in verbal and written communication.
• Proven analytical and problem-solving skills.
• Capable of identifying customer needs and maintain a customer service philosophy.
• Ability to use decision-making skills to offer options and resolve problems in a fast-paced environment.
• Has talent to exercise good judgment.
• Knack for adapting to changes in work environment and priorities.
• Ability to have difficult conversations with large customers.

Responsibilities

• Contact customers regarding payment status and document updates in Collections System.
• Conduct monthly meetings with sales organization to review high-risk accounts.
• Research invoice discrepancies and unapplied checks.
• Process any necessary credits on a customer’s account.

Skills

Verbal & written communication

Analytical thinking

Problem-solving

Customer service

Adaptability

Decision making

Conflict handling

Relationship mgmt

Education

College degree preferred or equivalent experience

Job description

## Financial Analyst- CollectionsApply: Little Rock, AR: Full time: Posted Today: JR101562Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. **Full-time****Full job description**Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.* Contact customers regarding payment status and document updates in Collections System.* Conduct monthly meetings with sales organization to review high-risk accounts.* Research invoice discrepancies and unapplied checks.* Process any necessary credits on a customer’s account.Qualifications* Previous Collections/Customer Service experience preferred.* Skilled in both verbal and written communication* Proven analytical and problem-solving skills* Capable of identifying customer needs and maintain and support a customer service philosophy* Ability to use decision-making skills to offer options and resolve problems in a variety of contexts in a fast-paced environment.* Has talent to exercise good judgment.* Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities* Ability to have difficult conversations with large customers* Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.* Compensation* $17-$20 per hour, plus potential monthly bonuses* Medical Insurance- Family Premium Paid at 100% (Health, Dental, and Vision)* Profit Sharing (the company matches 15% of what you make each year and puts it into a savings account for you)* Vision Insurance* Dental Insurance* Prescription Drug Program* Life Insurance* Short-Term Disability**Physical Requirements:**Job functions require long periods of sitting and working from a computer workstation; ability to multi-task, problem-solve, and prioritize daily workload; excellent organization and record-keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally work extended hours as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.