Financial Analyst- Collections

Priority1; Little Rock (AR); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Vision Insurance

Dental Insurance

Prescription Drug Program

Life Insurance

Short-Term Disability

Profit Sharing

Family Premium Paid

Descripción de la vacante

Priority1 is seeking a full-time Collections/Customer Service role in the United States. The job involves contacting customers about payment status, meeting with sales to review high-risk accounts, researching invoice issues, and processing credits.

Strong communication, analytical skills, and adaptability are essential as is a college degree or equivalent experience. Benefits include medical, vision, dental, life, disability coverage, and a profit-sharing plan with 15% company match.

Formación

• Previous Collections/Customer Service experience preferred.
• Skilled in both verbal and written communication
• Proven analytical and problem-solving skills
• Capable of identifying customer needs and maintaining a customer service philosophy
• Ability to use decision-making skills to offer options and resolve problems in a fast-paced environment
• Has talent to exercise good judgment and adapt to constant changes
• Ability to have difficult conversations with large customers
• Education: College degree preferred or equivalent work experience.

Responsabilidades

• Contact customers regarding payment status and document updates in Collections System.
• Conduct monthly meetings with sales organization to review high-risk accounts.
• Research invoice discrepancies and unapplied checks.
• Process any necessary credits on a customer’s account.

Conocimientos

Collections experience

Customer service

Verbal communication

Written communication

Analytical skills

Problem solving

Decision making

Adaptability

Multitasking

Organization

Handling difficult conversations

Educación

College degree preferred

Descripción del empleo

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

Full-time

Full Job Description

• Contact customers regarding payment status and document updates in Collections System.
• Conduct monthly meetings with sales organization to review high‑risk accounts.
• Research invoice discrepancies and unapplied checks.
• Process any necessary credits on a customer’s account.

Qualifications

• Previous Collections/Customer Service experience preferred.
• Skilled in both verbal and written communication
• Proven analytical and problem‑solving skills
• Capable of identifying customer needs and maintain and support a customer service philosophy
• Ability to use decision‑making skills to offer options and resolve problems in a variety of contexts in a fast‑paced environment.
• Has talent to exercise good judgment.
• Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
• Ability to have difficult conversations with large customers
• Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.
• Compensation
• $17-$20 per hour, plus potential monthly bonuses
• Medical Insurance- Family Premium Paid at 100% (Health, Dental, and Vision)
• Profit Sharing (the company matches 15% of what you make each year and puts it into a savings account for you)
• Vision Insurance
• Dental Insurance
• Prescription Drug Program
• Life Insurance
• Short-Term Disability

Physical Requirements

Job functions require long periods of sitting and working from a computer workstation; ability to multi‑task, problem‑solve, and prioritize daily workload; excellent organization and record‑keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally work extended hours as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email [e-mail].

Priority1 is proud to be an Equal Employment Opportunity and Affiliation Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)