Financial Analyst – Collections & Revenue Support

Priority-1 Inc.; Little Rock (AR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance - Family

Profit Sharing 15%

Vision Insurance

Dental Insurance

Prescription Drug Program

Life Insurance

Short-Term Disability

Job summary

Priority-1, Inc. in Little Rock, Arkansas, is seeking a Collections/Customer Service professional to manage payment status, document updates, and high-risk accounts.

You will participate in monthly sales meetings, investigate invoice discrepancies, and process account credits to uphold customer service standards. The role emphasizes communication, analytical thinking, and adaptability in a fast-paced logistics environment.

Qualifications

• Verbal and written communication skills required.
• Analytical and problem-solving abilities needed.
• Ability to identify customer needs and maintain a service philosophy.
• Strong decision-making and adaptability in a fast-paced environment.

Responsibilities

• Contact customers regarding payment status and document updates in Collections System.
• Conduct monthly meetings with sales to review high-risk accounts.
• Research invoice discrepancies and unapplied checks.
• Process credits on customer accounts as needed.

Skills

Verbal communication

Written communication

Analytical skills

Problem solving

Customer needs

Decision making

Adaptability

Conflict management

Education

College degree preferred

Job description

Priority-1, Inc. in Little Rock, Arkansas, is seeking a Collections/Customer Service professional to manage payment status, document updates, and high-risk accounts.

You will participate in monthly sales meetings, investigate invoice discrepancies, and process account credits to uphold customer service standards. The role emphasizes communication, analytical thinking, and adaptability in a fast-paced logistics environment.