Financial Analyst-Collections

Priority-1, Inc.; Little Rock (AR); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance (family)

Vision Insurance

Dental Insurance

Prescription Drug Program

Life Insurance

Short-Term Disability

Profit Sharing (15% match)

Job summary

Priority1 is seeking a Financial Analyst-Collections in Little Rock, AR for a full-time role. You will contact customers regarding payment status, reconcile invoices, and distribute aging reports while collaborating with the sales team to monitor high-risk accounts.

The position requires analytical problem-solving, strong communication, and the ability to handle difficult conversations with large customers. College degree preferred or equivalent work experience is acceptable.

Qualifications

• Experience in collections or customer service preferred.
• Strong verbal and written communication skills.
• Analytical and problem-solving abilities.
• Ability to identify customer needs and support a customer-service philosophy.
• Decision-making skills for resolving issues in fast-paced environments.
• Ability to handle difficult conversations with large customers.
• Education: college degree preferred or equivalent work experience.

Responsibilities

• Contact customers regarding payment status and document updates.
• Reconcile invoices and distribute aging reports.
• Conduct monthly meetings with sales to review high-risk accounts.
• Research invoice discrepancies and unapplied payments.
• Process credit cards and credits on customer accounts.

Skills

Collections

Customer service

Verbal communication

Written communication

Analytical skills

Problem solving

Decision making

Adaptability

Conflict handling

Education

College degree preferred or equivalent

Job description

## Financial Analyst-CollectionsApply: Little Rock, AR: Full time: Posted Yesterday: JR101530Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.* Contact customers regarding payment status and document updates in Collections System.* Responsible for invoice reconciliation process each morning.* Distribute weekly aging reports to our sales teams.* Conduct monthly meeting with sales organization to review high risk accounts.* Researches invoice discrepancies and unapplied checks.* Processes credit card payments and any necessary credits on a customer’s account.Qualifications* Previous Collections/Customer Service experience preferred.* Skilled in both verbal and written communication* Proven analytical and problem solving skills* Capable of identifying customer needs and maintain and support a customer service philosophy* Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.* Has talent to exercise good judgment.* Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities* Ability to have difficult conversations with large customers* Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.\\* Compensation* $17-$20 per hour, plus monthly bonuses* Medical Insurance- Family Premium Paid at 100% (Health, Dental, and Vision)* Profit Sharing (the company matches 15% of what you make each year and puts it into a savings account for you)* Vision Insurance* Dental Insurance* Prescription Drug Program* Life Insurance* Short-Term Disability**Physical Requirements:**Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.