Financial Aid Technician - Student Services & Access

Southern Crescent Technical College; United States; Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

Southern Crescent Technical College is seeking a Financial Aid Technician based primarily at the Griffin Campus. The role involves assisting students with applying for all types of aid and communicating application status, while maintaining daily office operations and accurate document intake.

The position requires a High School diploma or GED with one year of related experience. Preferred qualifications include an Associate’s degree and two years in a Financial Aid setting, with experience

Qualificações

• Minimum: High School diploma or GED and one year of related work experience.
• Preferred: Associate’s degree and two years of related work experience; substitute year-for-year for degree; prior Financial Aid Office administration experience; Banner Financial Aid Module experience.

Responsabilidades

• Serve as first point of contact for students inquiring about financial aid.
• Open/close the Office of Financial Aid daily.
• Communicate effectively in written and oral form; provide professional customer service.
• Perform administrative, clerical, and customer service duties for the Office of Financial Aid.
• Disseminate general Financial Aid information to students and the public.
• Explain Financial Aid resources available to students and parents.
• Evaluate applications for basic eligibility; ensure documents are complete.
• Update Banner forms and related Financial Aid software for document intake.
• Instruct students on proper forms and procedures; refer complex cases to a Financial Aid Specialist.
• Manage the Financial Aid email, front desk, telephones, and ticketing system.
• Demonstrate a positive, inclusive, welcoming disposition; work independently and with others.

Formação académica

High School diploma/GED

Associate’s degree

Two years of related work experience

Descrição da oferta de emprego

Southern Crescent Technical College is seeking a Financial Aid Technician based primarily at the Griffin Campus. The role involves assisting students with applying for all types of aid and communicating application status, while maintaining daily office operations and accurate document intake.

The position requires a High School diploma or GED with one year of related experience. Preferred qualifications include an Associate’s degree and two years in a Financial Aid setting, with experience