Financial Aid Support Specialist

Duke PF; Durham (NC); On-site; USD 26,064 - 38,696; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Retirement benefits

Family-friendly programs

Cultural programs

Job summary

Duke PF is hiring a Financial Aid Staff Assistant to join the Financial Aid team at Duke Divinity School in Durham, North Carolina. The role involves counseling students on financial aid processes, reviewing applications, and ensuring proper management of aids and communications. Ideal candidates should have a background in administrative support and experience in financial aid administration, along with proficiency in relevant software tools. The position offers a salary range of $18.92 to $28.09 per hour with additional benefits.

Qualifications

• 2 years of post‑secondary education in administrative support, business, or related field.
• 3 years of related clerical or administrative experience or equivalent.
• Ability to manage confidential information discreetly.

Responsibilities

• Counsel students on federal and institutional financial aid.
• Review financial aid applications and determine eligibility.
• Manage student communications for inquiries and responses.
• Ensure accuracy of financial aid awards on accounts.
• Administer federal work-study and external scholarship programs.
• Maintain online financial aid resources.
• Prepare financial aid reports as requested.
• Represent the Office of Financial Aid at events.

Skills

Clerical and accounting principles

Confidential information management

Communication skills

Proficiency with word processing

Familiarity with financial aid administration

Database management

Education

Two years of post‑secondary education in administrative support or related field

Tools

PeopleSoft

Slate

Zoom

PowerPoint

Job description

Duke PF is hiring a Financial Aid Staff Assistant to join the Financial Aid team at Duke Divinity School in Durham, North Carolina. The role involves counseling students on financial aid processes, reviewing applications, and ensuring proper management of aids and communications. Ideal candidates should have a background in administrative support and experience in financial aid administration, along with proficiency in relevant software tools. The position offers a salary range of $18.92 to $28.09 per hour with additional benefits.