Onsite Financial Aid Associate - Flexible Hours

Duke University; Durham (NC); On-site; USD 26,064 - 38,696; Full time

Benefits offered by this job

Comprehensive medical and dental care

Generous retirement benefits

Family-friendly cultural programs

Job summary

A prestigious university located in Durham, NC, is seeking a Financial Aid Staff Assistant to support students in navigating the financial aid process. The role entails counseling students on aid options, reviewing applications, and managing communications regarding financial aid. Ideal candidates will have clerical experience and a strong understanding of financial aid processes. This is a full-time, onsite position with a competitive salary range of $18.92 to $28.09 per hour, plus benefits to enhance work-life balance.

Qualifications

• Broad knowledge of clerical and accounting principles typically acquired through two years of post-secondary education in administrative support.
• Three years of related clerical, administrative, or office support experience.
• Ability to manage confidential information with discretion and professionalism.

Responsibilities

• Counsel prospective and current students on federal financial aid processes.
• Review financial aid applications, determine eligibility and financial need.
• Manage student communications through phone, email, and walk-in inquiries.

Skills

Clerical knowledge

Accounting principles

Discretion

Communication

Technical proficiency (Word, Zoom, PowerPoint)

Education

Two years post-secondary education in administrative support

Bachelor’s degree

Tools

PeopleSoft

Slate

Job description

A prestigious university located in Durham, NC, is seeking a Financial Aid Staff Assistant to support students in navigating the financial aid process. The role entails counseling students on aid options, reviewing applications, and managing communications regarding financial aid. Ideal candidates will have clerical experience and a strong understanding of financial aid processes. This is a full-time, onsite position with a competitive salary range of $18.92 to $28.09 per hour, plus benefits to enhance work-life balance.