Financial Aid & Student Services Specialist

HCFL; Florida; Presencial; USD 26.000 - 39.000; Tempo integral

Resumo da vaga

Hillsborough College is seeking a Student Services Support Specialist to provide clerical support for the Student Services/Enrollment Management departments. The role includes handling financial aid appeals, transcripts, registration tasks, and data entry to maintain accurate student records.

Qualifications demand a high school diploma or GED with at least one year of related experience. The position requires strong organizational skills and attention to confidentiality in handling financial

Qualificações

• High School diploma or GED required and at least one year of related work experience.

Responsabilidades

• Manage all aspects of financial aid appeals.
• Operate the rotary microfilm camera.
• Research and resolve complex student problems.
• Process requests for out-going transcripts.
• Assist in filing and coding first time applications and high school transcripts.
• Data entry, calculate and compute corrections to records and reports, maintain and handle confidential student records.
• Distribute, collect, check, and enter grade rolls.
• Assist with registration.
• Perform calculations to determine eligibility for financial aid.
• Process incoming mail, answer telephone inquiries, and redirect calls when necessary.
• Place orders for textbooks.
• Assist in the development, maintenance, and scheduling of Student Finance communication campaigns.
• Manage Accounts Receivable inbox, resolving inquiries and forwarding others for additional review to the appropriate Accountant or supervisor to ensure timely and effective responses.
• Serves as liaison with Student Services and Enrollment Management in coordinating and informing of scheduled communications.
• Update students account if necessary (chargebacks/NSF fees/write offs/sponsorships/holds).
• Analyzes data, reports, and records to make recommendations for improvement and/or timing of communications.

Conhecimentos

Data entry

Formação

High School diploma or GED

Descrição da vaga

Hillsborough College is seeking a Student Services Support Specialist to provide clerical support for the Student Services/Enrollment Management departments. The role includes handling financial aid appeals, transcripts, registration tasks, and data entry to maintain accurate student records.

Qualifications demand a high school diploma or GED with at least one year of related experience. The position requires strong organizational skills and attention to confidentiality in handling financial