Front Desk Assistant - Financial Aid (Part-Time)

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 11,000 - 16,000; Part time

Job summary

Wichita State University is seeking a Federal Work Study–eligible Student Assistant for the Office of Financial Aid & Scholarships. The role involves greeting visitors, front desk inquiries, and connecting students to resources on campus.

You will perform daily office tasks such as check-ins, data entry, filing, and coordinating communications, while staying organized and accurate in a fast-paced environment. This on-site, part-time position offers valuable customer service experience on campus.

Qualifications

• Federal Work Study eligibility is required.
• Verbal and written communication skills required.
• Customer service and support skills required.
• Experience with Microsoft Office.
• Ability to maintain strict confidentiality.

Responsibilities

• Provide customer service in person and over the phone to students, families and staff.
• Assist with office mailings (printing, folding, and stuffing envelopes).
• Scan and electronically file documents in student accounts.
• Review digital documents for quality and accuracy.
• Assist with office communications including calling campaigns, mailings, and emails.
• Assist with data entry and reporting.

Skills

Verbal communication

Written communication

Customer service

Confidentiality

Education

High School diploma or equivalent

Enrolled in ≥6 credit hours at Wichita State University

Tools

Microsoft Office

Job description

Wichita State University is seeking a Federal Work Study–eligible Student Assistant for the Office of Financial Aid & Scholarships. The role involves greeting visitors, front desk inquiries, and connecting students to resources on campus.

You will perform daily office tasks such as check-ins, data entry, filing, and coordinating communications, while staying organized and accurate in a fast-paced environment. This on-site, part-time position offers valuable customer service experience on campus.