Financial Aid Specialist | Student Services & Admin Support

Virginia's Community College System; Richmond (VA); On-site; USD 36,000 - 41,000; Full time

Job summary

Mountain Gateway Community College in Clifton Forge, VA, seeks a Financial Aid Technical Assistant & Administrative Support to manage daily financial aid workflows and student services. The role emphasizes accurate processing, documentation review, FAFSA assistance, and eligibility determinations.

You will package awards, administer verification and SAP, and collaborate across departments to resolve student account issues while ensuring compliance with federal and state regulations.

Qualifications

• Associate degree or equivalent education/experience.
• Experience with FAFSA processing or student services is desirable.
• Ability to travel to the Rockbridge Regional Center as required.

Responsibilities

• Review and process financial aid documentation.
• Assist students with FAFSA applications and determine eligibility.
• Package and adjust awards; administer verification and SAP processes.
• Support federal loan and Federal Work-Study programs as needed.
• Provide general Student Services support and help resolve enrollment issues.

Skills

Processing financial aid

Student communication

Record keeping

Education

Associate degree or equivalent

Tools

Student information systems

Financial aid software

Microsoft Office

Job description

Mountain Gateway Community College in Clifton Forge, VA, seeks a Financial Aid Technical Assistant & Administrative Support to manage daily financial aid workflows and student services. The role emphasizes accurate processing, documentation review, FAFSA assistance, and eligibility determinations.

You will package awards, administer verification and SAP, and collaborate across departments to resolve student account issues while ensuring compliance with federal and state regulations.